Transit Peace Officer

City of Edmonton•Edmonton, AB

7d•CA$87,694 - CA$97,165•Onsite

About The Position

The Transit Peace Officer will play a vital role in maintaining a safe, secure, and inclusive environment for all passengers using Edmonton's public transit system. You will be a visible and reassuring presence, responding to a variety of situations with professionalism, compassion, and integrity.

Requirements

Grade 12 and completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience; -OR- Completion of Grade 12 and a minimum of 5 years of enforcement experience in a diverse security or law enforcement environment; -OR- Two years experience as a Community Peace Officer level 1 in Alberta or a serving Police Officer from a recognized policing or law enforcement environment in Canada, within the past five (5) years
Skilled in exercising tact, sound judgment and firmness in dealing with difficult situations and with the public
Knowledge of powers of arrest, applicable policies, bylaws, acts, legislation
Knowledge and awareness of the Edmonton Transit System
Demonstrated understanding of Diversity, Inclusion and Reconciliation principles
Demonstrated ability to communicate inclusively and respectfully with diverse community members
Ability to use current computer software such as Google Suite, Posse, CAD, Microsoft Office
Successful candidates are able to be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
Compliance with the City of Edmonton’s safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
Possession of current Intermediate First Aid, CPR-C and AED certifications from an Alberta Government approved First Aid training provider.
Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton prior to employment . This is administered by the City of Edmonton's certified PARE evaluators. This test is provided without charge, and the certificate will be retained by the City.
Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per the program requirements
Must be able to be sworn as a Municipal Bylaw Enforcement Officer
Ability to obtain and retain "B" Book qualification on the LRT Rules and Regulations
Applicants may be tested

Nice To Haves

Certification in effective communication programs such as verbal judo or tactical communications
Strategic De-escalation program
Experience working or volunteering in your community or with racialized people and other equity seeking groups
Experience working with Indigenous communities
Knowledge or training in harm reduction, anti-racism, Indigenous awareness and GBA+
Knowledge of another language
Completion of the Community Peace Officer Induction Program (CPOIP), and the Bylaw Officer Appointment

Responsibilities

Respond to security emergencies, incidents and general complaints occurring at Edmonton Transit facilities or on Edmonton Transit property
Conduct routine preventative patrols on Edmonton Transit property to ensure security and safety of patrons, promptly report any potential or actual risks or losses
Address customer service needs by providing transit information (fares, stop locations, etc.), responding to injury reports within transit facilities, and assisting passengers requiring support
Foster and maintain respectful relationships with Edmonton's diverse communities, acting as a positive ambassador for the City of Edmonton
Exercise discretionary law enforcement powers as granted under federal and provincial legislation and municipal bylaws
Collaborate with security professionals, other Peace Officer groups, and the Edmonton Police Service to enhance safety and security within the Edmonton Transit System
Support Transit Operations with safe and efficient fare enforcement
Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Provide testimony or evidence in court when necessary
Prepare comprehensive letters and reports, develop and implement special events, and conduct media interviews and public presentations
Perform other duties as required