Transit Lead Service Worker (Lead ESW)- SDA

King County•Multiple locations in King County, WA

12d•Onsite

About The Position

This is an internal recruitment for King County Metro Transit, open only to current Transit Equipment Service Workers (ESW) with at least two years of experience. The Vehicle Maintenance division is seeking to fill multiple Special Duty Assignments (SDA) for the Lead Service Worker role. This position is the final step in the Equipment Service Worker classification and functions as a working lead, continuing hands-on duties while guiding a team. It offers an opportunity to strengthen leadership skills and gain experience for professional growth. The ideal candidate embodies Metro’s values, promotes respect and inclusion, identifies improvements, recognizes team strengths, communicates clearly, and fosters a positive work environment. This role requires emotional intelligence, strong communication, and the ability to coordinate and support ESWs and Utility Service Workers with trust and mutual respect. The position is safety sensitive and requires drug testing. These initial vacancies are temporary, full-time, and benefit-eligible, with potential to convert to permanent positions. SDA/TLT positions are designed to provide knowledge, skills, and experiences for future opportunities. An eligibility list may be created for future Lead ESW positions, active for 12 months.

Requirements

Current Metro Transit Equipment Service Workers with a minimum of two years of service experience in the classification as of the closing date of this posting.
Effective communication skills and the ability to follow written and oral instructions.
Skill in accurately performing simple numeric record keeping tasks, and working independently without supervision.
Ability to direct and assist Equipment Service Workers and Utility Service Workers in their assigned tasks and daily work, which includes providing training and clear, corrective feedback.
Skill in inspecting equipment and determining servicing needs.
Knowledge of oiling, greasing, and general lubrication techniques.
Knowledge of coach sign out/assignment procedures.
The ability to be attentive to detail, highly organized, and use initiative to solve common problems.
Proficiency in managing multiple competing priorities, as well as planning and scheduling skills to effectively direct workgroup efforts.
Problem solving and critical thinking skills, with the ability to make timely, independent, and appropriate decisions.
Ability to perform basic email, word processing, and data tracking tasks using a personal computer and programs such as MS Outlook, Word, and Excel.
Demonstrates respect and fairness in working with all people in a diverse workforce.
The ability to listen carefully to others with an open mind, and effectively give and receive feedback in a productive, respectful manner.
Demonstrated skill in building relationships and trust with other employees, and the ability to be approachable.
Skilled at deescalating and resolving conflicts in a fair and equitable manner.
Commitment to applying King County's core values of inclusion, equity and social justice.
Possession of a valid Class B CDL with passenger and airbrake endorsements.
Must pass drug and alcohol testing provision for safety-sensitive positions as required by the U.S. Department of Transportation, 49 CFR Parts 40 and 655.
Candidates must be willing to accept any shift, location, or combination of regular days off (RDOs) assigned.

Nice To Haves

Lead or supervisory experience.
Experience using M5, Metro’s Asset Management System.
Skill in navigating and applying collective bargaining agreement provisions in their work, and when supporting others.
Skill in planning and scheduling- especially related to preventative and emergent maintenance for fleet vehicles.

Responsibilities

Assign work to Equipment Service Workers in accordance with policy and procedures.
Ensure all equipment service needs and requests are fulfilled and bus defects are reported.
Assist in identifying staff needs and overtime assignments.
Train and assist with daily dispatch of coaches.
Coordinate, direct, instruct, and assist Equipment Service Workers and Utility Service Workers in their work.
Ensure work is completed in a timely manner and equipment is in proper working order.
Train new and current personnel in required aspects of service, equipment function, basic repair, and safety procedures.
Inform service workers of new servicing requirements as directed by higher-level staff or service bulletins.
Inform service workers of all safety and alarm systems related to their work function.
Immediately report any safety violations or alarm activities.
Advise employees when their performance is unsatisfactory and/or in violation of established policy and procedures, providing coaching and support.
Provide feedback to higher-level staff on employee and team performance, as well as behavioral and attendance issues.
Recommend corrective actions when required.
Monitor information in automated systems related to employee performance, commodities ordered, equipment service cycles, and related information.
Ensure all shop and revenue collection equipment is maintained appropriately and is in proper operating condition.
Report equipment defects and follow-up on completion of required repairs.
Use standard computer applications to produce and share various documents.
Perform other related tasks as assigned.
Understand the Metro Transit Safety Policy and their role in safety.
Report all safety concerns.
Follow safety practices and procedures as necessary to maintain a safe work environment.
Report safety and security concerns and ideas to supervisors or anonymously through data collection system.