Full Time Transit Driver

Harnett County•Lillington, NC

About The Position

An employee in this Transportation position provides transportation services to Harnett County citizens, including elderly people, people with limited transportation access, and people with emotional, mental, or physical disabilities. The driver operates a van, car, or bus on assigned schedules and routes that may vary daily, providing on-demand or subscription transportation to destinations such as schools, workplaces, medical appointments, nutrition centers, grocery and drug stores, and County programs and services. The position also involves assisting passengers, collecting fares and issuing receipts, maintaining records (including electronic records), and maintaining vehicles.

Requirements

High school diploma or equivalent.
Valid North Carolina driver's license.
Good driving record.
Knowledge of the geographical layout of the County and surrounding counties.
Knowledge of the needs and behaviors of the clients served.
Knowledge of safe and efficient vehicle operation and vehicle maintenance.
Communication skills, both oral and written.
Ability to operate vans, cars, and buses safely.
Computer skills and ability to maintain accurate records and reports, including electronic data.
Ability to operate radios, other communications equipment, and computers.
Ability to read a map.
Ability to deal with the public professionally and courteously, and use firmness and tact with passengers who may become unruly.
Ability to work effectively with special populations and establish and maintain effective working relationships with passengers, the public, and other employees.
Ability to learn transportation and timekeeping software.

Nice To Haves

Some public driving experience.
Certification in CPR.
Certification in First Aid.

Responsibilities

Inspect the vehicle before driving and reinspect it after use, noting and reporting issues or concerns.
Drive and operate vehicles on assigned schedules and routes to transport passengers to and from destinations.
Use discretion to determine the order of passenger pick-up and delivery.
Monitor and report vehicle maintenance needs and safe-operating status.
Maintain first-aid supplies and operate vehicle fire-suppression equipment.
Record mileage, passenger counts, times, and other required information on forms or electronic devices.
Collect fares, account for funds, and prepare receipts.
Assist passengers with seat belts and with entering and exiting vehicles as needed; operate wheelchair lifts.
Keep vehicles clean and free of litter, and fuel the vehicle.
Ensure passengers arrive at destinations on time.
Check passengers returning from medical appointments for signs of bleeding.
Work a flexible and irregular schedule, assist with varying established routes, and respond to emergency call-backs.
Perform other related duties as assigned.