Transit Driver

City of Maricopa•Public Works, AZ

About The Position

The Transit Driver provides fixed-route and/or microtransit transportation services for Maricopa Express Transit (MET), serving residents of the City of Maricopa. The role is responsible for delivering safe, reliable, and customer-focused public transportation, including assisting passengers with disabilities, evaluating safe boarding and drop-off locations, and using onboard technology and scheduling software. Drivers operate vehicles such as cutaway buses and vans on designated routes or to scheduled pickup and drop-off locations. They assist passengers with boarding, exiting, and securing mobility devices; respond professionally to emergencies and service disruptions; inspect and maintain vehicle cleanliness; and comply with licensing, safety, testing, and transit operating requirements. Employees may also perform other job-related duties as assigned.

Requirements

  • High school diploma or GED equivalent.
  • One year of experience driving transit vehicles such as buses, vans, or similar passenger transport vehicles.
  • Possess and maintain a valid Arizona driver’s license, or obtain one within 30 days of hire unless a qualifying military-related exception applies. Documentation for an exception must be submitted to Human Resources.
  • Possess a Commercial Driver’s License (CDL) Class B with passenger endorsement.
  • Possess and maintain a valid DOT Medical Examiner’s Certificate (Medical Card).
  • Maintain all required certifications and licenses throughout employment.
  • Successfully complete a background check and drug screening under the City’s Drug and Alcohol Policy, including testing for THC and alcohol.
  • Meet all requirements under Federal Transit Administration regulations and applicable law.
  • Knowledge of City policies, procedures, and transit operating guidelines; local medical, dental, and similar facilities within Maricopa; vehicle safety standards, defensive driving, passenger securement, applicable traffic laws, ADA requirements, and emergency response and incident reporting procedures.
  • Demonstrate professionalism, teamwork, high ethical standards, safe vehicle operation, compliance with traffic laws and transit safety procedures, ability to follow and communicate instructions, and high-quality customer service.
  • Ability to operate transit vehicles safely on public streets, in congested traffic, and through road construction zones; work respectfully with diverse passengers, including people with disabilities or mobility needs; remain calm and make sound decisions under pressure; work in a team-oriented environment; communicate through speaking, hearing, and visual observation; and safely assist passengers boarding and exiting vehicles.
  • Meet the position’s physical demands, including frequent sitting, climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions.

Responsibilities

  • Safely operate cutaway buses, vans, and other vehicles as needed.
  • Operate vehicles along designated routes and stops while maintaining established fixed-route schedules.
  • Use VIA software, tablets, or other electronic routing and scheduling tools to serve microtransit pickup and drop-off locations within service areas and time constraints.
  • Evaluate and select safe and appropriate passenger pickup and drop-off locations.
  • Greet, assist, and communicate effectively with passengers, including individuals with disabilities and passengers requiring special assistance.
  • Assist passengers boarding and exiting vehicles, including securing wheelchairs, mobility devices, and accessibility equipment according to safety procedures.
  • Respond appropriately and professionally to emergencies, passenger incidents, service disruptions, and high-stress situations.
  • Conduct pre-trip and post-trip vehicle inspections using Samsara DVIR or other inspection systems.
  • Maintain clean and sanitary vehicle interiors daily.
  • Maintain required certifications, licenses, and medical qualifications, and notify a supervisor immediately of changes that may affect licensing.
  • Comply with City policies, safety regulations, drug and alcohol testing requirements, and applicable transit operating procedures.
  • Maintain professional conduct and communication while representing MET services.
  • Perform additional duties as assigned.

Benefits

  • Reasonable accommodations are available to qualified individuals with disabilities.
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