Transit Aide - Operations

City of Conroe•Conroe, TX

9d•Onsite

About The Position

The Transit Aide - Operations position is responsible for performing a variety of administrative and technical duties for the City of Conroe Transportation Department. The job assignment includes, not limited to: Fixed Route and ADA Paratransit daily operations, contractor monitoring, fleet maintenance/rotation, route supervision and conflict resolution/safety expertise. Work includes administrative and technical responsibility for all route designs, projects and studies. Work is performed with considerable independence within the framework of established procedures, City and departmental policies, and managing the operation within the budgetary plan.

Requirements

Possession of a valid Commercial Driver's License (CDL) with passenger endorsement.
Proficient in the use of personal computers and a wide range of relevant software programs, applications, and systems.
Strong verbal and written communication skills.
Ability to foster and maintain effective working relationships with internal teams, external clients, government agencies, vendors, contractors, and the general public.
Capability of preparing clear, concise, and effective correspondence, reports, and presentations.
Skilled in organizing and maintaining records and files.
Experience collaborating with federal, state, and local agencies such as the Department of Transportation (DOT), Federal Transit Administration (FTA), and Houston-Galveston Area Council (H-GAC).
Demonstrated ability to interpret and apply regulations and standards within operational workflows, leveraging appropriate software tools to support compliance and efficiency.
Proven success in high-pressure, fast-paced environments requiring strong time management and adaptability.
Exhibits professionalism, poise, and sound judgment, skilled in exercising tact, diplomacy, and discretion in sensitive or complex situations.
Strong organizational skills with the ability to coordinate activities across multiple stakeholders and manage specific components of project planning and execution.
Must pass background check and pre-employment substance abuse screening.
A motor vehicle record check and job-related doctor's physical exam may also be required.
Safety-sensitive positions remain subject to random drug and alcohol testing after hire.

Nice To Haves

Completion of an associate's degree in business or public administration, or equivalent combination of industry training and transit operation experience.
Two years of experience with a municipal, state, and/or federal agency in transit planning and/or management, and/or processing documents (paper or electronic) to meet FTA requirements.

Responsibilities

Performing a variety of administrative and technical duties for the City of Conroe Transportation Department.
Managing Fixed Route and ADA Paratransit daily operations.
Monitoring contractors.
Overseeing fleet maintenance/rotation.
Providing route supervision.
Acting as a conflict resolution and safety expert.
Handling administrative and technical responsibility for all route designs, projects, and studies.
Managing operations within the budgetary plan.