Transformation Senior Consultant

Baker Tilly • Washington, DC

2d • Hybrid

About The Position

Baker Tilly offers an outstanding career opportunity for a Senior Consultant to join our Strategy and Transformation team; an integral part of our rapidly expanding Digital Solutions practice. Join a dynamic, innovative team driving digital transformation and operational excellence across diverse industries. This role blends expertise in change management, project management, process analysis, and business analysis to deliver impactful solutions, facilitate organizational change, and ensure successful project outcomes. As a valued member of our Strategy & Transformation team, you’ll play a pivotal role in shaping transformation strategy, transformation programs and delivering impactful change initiatives for leading organizations. You’ll collaborate with top talent to solve complex enterprise challenges, leveraging deep functional, industry, and technical expertise. Our flexible engagement model empowers you to drive meaningful results, helping clients achieve lasting success in a dynamic, growth-oriented environment.

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or related field.
• Minimum of two (2) years of related experience in project management, change management, and business analysis; consulting experience highly preferred.
• Demonstrate management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, Powerpoint) required.
• Project and portfolio management software experience highly preferred (e.g. Smartsheet, Confluence, Microsoft Project / Planner, Planview, Asana or equivalents)
• Ability to collaborate well with others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.
• Comfortable working in a fast-paced, team-oriented environment with shifting priorities.
• Project experience with full lifecycle application development (e.g. requirements gathering, use case development, system analysis and design, integration, testing, deployment).
• Flexibility to travel to client site as needed and work outside of normal business hours due to client demands.

Nice To Haves

• Certifications such as PMP or Agile development frameworks, Prosci, Lean Six Sigma, or similar are highly desirable.

Responsibilities

• Manage and develop change management strategies and plans aligned to core change management methodology
• Integrate appropriate change management techniques into established plans
• Execute change management plan(s) and associated activities including stakeholder analysis and management, organizational readiness assessments, change impact analysis, communications and training
• Work as the overall advocate to various stakeholders relative to implications of the future state on strategy, people, process and technology
• Deploy change management techniques (e.g. communication, training, focus groups and many more techniques) to assist in the transition to the future state
• Lead the identification of organizational change risks and, collaboratively with stakeholders, develop mitigation approaches
• Gather and analyze detailed information about the process design and the impact on the roles and the organizations affected. Understand the significance of changes to provide recommendations regarding expected organization impacts, and how to prepare the organization
• Manage the delivery of end-user training, communications and subsequent follow-up activities, including effectiveness assessment
• Generate and maintain advocacy at the executive level of the respective organizations and stakeholder buy-in for the implementation project
• Support the impacted businesses with information and detailed frameworks, where appropriate, to ensure that they can conduct the necessary activities to minimize organizational risks
• Measure effectiveness of change management plans and make adjustments where necessary
• Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
• Invest in your professional development individually and through participation in firm wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals
• Enjoy friendships, social activities and team outings that encourage a work-life balance
• Develop and execute comprehensive change management strategies and plans, including stakeholder identification, sponsorship management, communications, training, and organizational readiness assessments.
• Act as a proactive advocate to stakeholders by clearly communicating the implications, risks, and mitigation strategies associated with the future state across strategy, people, processes, and technology, ensuring alignment and readiness for successful transformation.
• Gather and analyze detailed information about process design and assess the impact on current roles and organizational structures; design future state operating models by defining the optimal organizational structure, clarifying new or evolving roles and responsibilities, and ensuring alignment with strategic objectives.
• Manage delivery of end-user training, communications, and follow-up activities, including effectiveness assessments.
• Measure and report on the effectiveness of change management plans, making adjustments as needed.
• Manage and develop project approaches and plans, from conceptual understanding through execution and delivery.
• Lead critical phases of project implementation, including design, build, test, and deployment.
• Coordinate and delegate project activities, ensuring resources are allocated effectively and deadlines are met.
• Track and report project progress, risks, issues, and forecast final delivery targets.
• Ensure all projects are properly documented, including business cases, requirements, implementation plans, and scope change logs.
• Facilitate project meetings, transcribe notes, and communicate timelines and statuses to stakeholders.
• Oversee project hand-offs and ensure smooth transitions upon completion.
• Elicit requirements using interviews, workshops, surveys, document analysis, and workflow analysis.
• Gather and analyze detailed information about process design, functional requirements, and application requirements.
• Create and facilitate requirements and logical design deliverables, including use case diagrams, process flows, wireframes, and conceptual data models.
• Critically evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs.
• Act as liaison between business stakeholders and technology teams, translating business needs into technical specifications.
• Develop and execute test plans, including requirements-based testing and user acceptance testing.
• Provide recommendations for process improvements and future state operating models.
• Support build vs. buy decisions and technical onboarding/offboarding of employees.

Benefits

• Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level