Transformation Programs - Enterprise

SMBC•Charlotte, NC

3d•Hybrid

About The Position

SMBC Group is a top-tier global financial group with a 400-year history, offering diverse financial services worldwide. In the Americas, SMBC Group provides commercial and investment banking services to corporate, institutional, and municipal clients, connecting them to local markets and its extensive global network. The role involves managing the end-to-end delivery of large-scale transformation programs or portfolios, engaging stakeholders across multiple business divisions to ensure alignment, participation, and agreement on target end states and ownership. The position requires monitoring delivery throughout the transformation effort and assessing outcomes for completeness and sustainability.

Requirements

10+ years of work experience in the financial services industry
Proven track record of leading teams
Proven track record of partnering with key stakeholders to shape and drive change
Proven track record of navigating complex organizations
Proven track record of building consensus to implement meaningful change
Excellent interpersonal and written and verbal communication skills
Bachelor’s or Master’s Degree
Knowledge of Comprehensive Capital Analysis and Review (CCAR) execution strongly preferred

Nice To Haves

PMP certification a plus

Responsibilities

Oversee end-to-end delivery against a portfolio of transformation programs for a dedicated business unit and/or region.
Deploy team resources against individual transformation programs.
Establish clear framework to define program stakeholders, scope, timing, resource requirements, and deliverables.
Form strong partnerships with business stakeholders across the enterprise to influence, define and agree on program scope, timelines, and target deliverables.
Engage business heads and COOs to ensure alignment and participation and agree on target end state and ownership.
Oversee impact assessments of transformation program outcomes and engage relevant process owners to encourage buy-in on target end state.
Incorporate process owner feedback to refine approach as required.
Demonstrate a strong awareness of business stakeholder requirements and organizational context by influencing transformation agenda and delivering complete, timely and sustainable program outcomes.
Monitor delivery across portfolio of programs under coverage to ensure completeness, sustainability, and adherence to budgets.
Review and sign off on milestones and completion proposals.
Encourage buy-in across all stakeholder groups, including business leadership, process owners, and infrastructure partners.
Leverage stakeholder insights to direct modifications and enhancements to program plans where appropriate.
Develop and maintain the end-to-end CCAR runbook (detailed process documentation across planning, execution, and submission).
Ensure procedures are standardized, repeatable, and aligned with regulatory expectations.
Define clear roles, responsibilities, inputs, outputs, and dependencies across all CCAR workstreams.
Translate CCAR requirements into detailed execution timeline with milestones, track progress and escalate delays and risks; facilitate working groups during execution cycle to provide status and checkpoints.
Identify execution risks early and drive remediation plans.
Ensure all runbook updates are version controlled and communicated clearly; including but not limited to updates from regulatory changes, new or enhanced processes, lessons learned from dry run exercises.
Lead post-mortems after each CCAR cycle; identifying inefficiencies, automation opportunities, and control enhancements.
Evolve the runbook towards a more BAU, scalable process.
Engage Six Sigma, lean and/or agile techniques as appropriate.