Transfer Specialist

Service Corporation International • Falls Church, VA

3d • Onsite

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. This role involves collaborating with team members to ensure compliance with all processes and procedures. Key duties include safely operating company vehicles, maintaining vehicle cleanliness, and presenting a professional appearance when interacting with families. The position requires adherence to local and state laws, company policies, and safe handling procedures for deceased individuals and related materials.

Requirements

• High School Diploma or equivalent
• Current state/province issued driver’s license with an acceptable driving record
• At least one (1) year work experience as a courier, driver
• Ability to work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Nice To Haves

• Direct customer interaction strongly preferred

Responsibilities

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED