Transfer Management Nurse - 36 hours - Afternoons

Henry Ford Health•Detroit, MI
•Hybrid

About The Position

Join the System Capacity Command Center (SC3) at Henry Ford Health, located at One Ford Place in Detroit¿s vibrant New Center area. Our team operates at the heart of our corporate headquarters, steps away from Amtrak, the QLINE, and the Fisher Buildings. Here, you¿ll be part of a dynamic environment that combines downtown energy with accessibility, especially for those in Midtown, New Center, or the northern suburbs. SC3 is dedicated to optimizing patient flow across the Henry Ford Health system, ensuring efficient and safe transfers to the right level of care. As a Transfer Management Nurse, you¿ll play a critical role in facilitating patient transfers into, out of, and between Henry Ford Health hospitals. Working in a fast-paced environment, you¿ll connect providers, care teams, medical transportation, and financial clearance to ensure patients receive the appropriate level of care. Your expertise will directly impact patient safety, care progression, and system efficiency.

Requirements

  • Bachelor's degree in nursing or a related allied health discipline or equivalent combination of education and experience.
  • Three (3) years of clinical experience, or direct capacity management experience (systems that support patient flow, transfer, clinical expediting, and admission processes).
  • Ability to prioritize, meet deadlines and produce detailed and accurate work.
  • Excellent clinical knowledge and assessment skills to evaluate and prioritize transfer issues.
  • Ability to assess and handle highly sensitive and confidential matters with considerable discretion and independent judgement.
  • Demonstrated positive work ethic and strong sense of teamwork/problem solving with co-workers.
  • Licensed as a Registered Nurse in the State of Michigan.

Nice To Haves

  • Experience facilitating patient placement or transfer preferred.
  • Experience with systems that support patient flow, admission, transfer, care progression and discharge processes preferred.
  • Understanding of Henry Ford Health policies and procedures preferred.

Responsibilities

  • Facilitate patient transfers by coordinating with providers, care teams, and medical transportation.
  • Ensure patients are moved to the appropriate level of care to continue their treatment progress.
  • Collaborate with financial clearance teams to streamline the transfer process.
  • Prioritize and resolve transfer issues using clinical knowledge and assessment skills.
  • Handle sensitive and confidential matters with discretion and independent judgment.
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