Transfer Center RN | Full Time | Night Shift 7p-7a

Concord Hospital Health System•Concord, NH

1d•Onsite

About The Position

Under the direction of the Transfer Center Medical Director, Nursing Director, and Nurse Manager, the Transfer Center Nurse (RN) is the single point of contact for facilities/providers requesting access to services or patient transfers to Concord Hospital. They are also responsible for patient placement and flow within the organization, balancing bed request with priority of need. Decides placement of all admissions and transfers by following established guidelines and criteria, and by collaborating with the Transfer Center Medical Director, Nursing Director, and Nurse Manager.

Requirements

Current and active New Hampshire Registered Nurse license.
American Heart Association Healthcare Provider BLS required on hire
Bachelor’s Degree in Nursing or enrolled into a program within 6 months.
Minimum five years of Acute Care Nursing experience.
Demonstrate leadership ability and management skill including proficiency leading diverse teams in a highly complex, matrix management structure.
Strong organizational skills including but not limited to time management, ability to effectively multi-task, and prioritization.
Recognized and respected for handling stressful situations in a calm manner; deals with difficult situations professionally striving for win-win problem solving that role models Concord Hospital Service behaviors.
Excellent interpersonal communication skills both written and verbal.
Demonstrates excellent relational coordination and emotional intelligence: Maintains good rapport and cooperative relationships; Approaches conflict in a constructive manner; Helps to identify problems, offers solutions; leads continuous improvement efforts.
Expresses a willingness to develop knowledge and aptitude for software applications relevant to Transfer Center operations.
Demonstrates knowledge of or a willingness to learn Operational Excellence Guiding Principles of Improvement (e.g., Strategy Deployment, Visual Management, Leader Standard Work, Monthly Operating Reviews, etc.).

Nice To Haves

Previous supervisory/ leadership experience desired.
Must be able to work a flexible schedule that may include evening, night, weekend, and holiday assignments.

Responsibilities

Anticipates and responds to all Transfer Center calls.
Coordinates all admissions and transfers.
Communicates with referring facilities regarding transfer and bed assignment.
Develops and promotes long-term relationships with referring facilities and providers.
Monitors, evaluates and improves quality of care and services provided.
Monitors current institutional capacity to assess impact patient flow, resources, and capacity management.
Actively engages in the daily implementation of strategic goals as they relate to capacity management, patient flow and service-line development.
Interprets and supports policies, procedures, and safety standards to facilitate daily operations.
Supports the overarching goals of the Health System.
Performs other duties as assigned.