Transfer Center Manager

Tenet Healthcare Corporation • Delray Beach, FL

1d • Onsite

About The Position

Manages the day-to-day operations for the Tenet Transfer Center. Manages Transfer Center staff to ensure physicians, patients, nurses and other medical professionals are provided the highest quality service during the transfer process. Develops Transfer Center protocols that focus on patient-centered care, to ensure transfers are managed effectively. Monitors call/transfer volume to ensure that resources are deployed appropriately. Works with organizational stakeholders to ensure that transfers are placed appropriately with the Tenet facilities, or transferred to a different level of care as appropriate as well as manages schedule and assists with training. In conjunction with the Director, responsible for hiring, training, evaluating, and the performance management of Transfer Center staff. Works in conjunction with the director on initiatives and strategy for growth and development, as well as outreach initiatives. Will handle transfer center calls if volume necessitates.

Requirements

• Management experience
• Experience in a transfer center or similar healthcare coordination role
• Ability to manage staff
• Knowledge of patient-centered care protocols
• Understanding of healthcare facility transfer processes
• Scheduling and training abilities
• Hiring, training, evaluation, and performance management skills
• Strategic planning and development skills
• Communication and interpersonal skills

Responsibilities

• Manage the day-to-day operations for the Tenet Transfer Center.
• Manage Transfer Center staff to ensure physicians, patients, nurses and other medical professionals are provided the highest quality service during the transfer process.
• Develop Transfer Center protocols that focus on patient-centered care, to ensure transfers are managed effectively.
• Monitor call/transfer volume to ensure that resources are deployed appropriately.
• Work with organizational stakeholders to ensure that transfers are placed appropriately with the Tenet facilities, or transferred to a different level of care as appropriate.
• Manage schedule and assist with training.
• Responsible for hiring, training, evaluating, and the performance management of Transfer Center staff.
• Work on initiatives and strategy for growth and development, as well as outreach initiatives.
• Handle transfer center calls if volume necessitates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed