Transfer Center Dispatch

Corewell Health • Southfield, MI

10d • Onsite

About The Position

Under the general direction of the Transfer Nurse Manager, receives and facilitates ED to ED transfers into and out of Beaumont Health facilities. Relays pertinent patient information regarding medical condition to hospital and transport personnel. Escalates transport issues with multiple entities. Records all statistical information for monthly management and quality reports for related transfers as well as transport turnaround times.

Requirements

• Minimum Basic EMT licensure in State of Michigan.
• 1 year of relevant experience
• Minimum 1-year road or emergency room experience.
• CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire Or CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire

Nice To Haves

• Previous EMS dispatch experience

Responsibilities

• Facilitate ED to ED transfers into, out of and between all BH acute facilities and standalone EDs. This includes recording into the Transfer Center software and Epic all demographic and patient clinical information.
• Coordinate with all incoming and outgoing patient transfers with regards to patient transportation, when needed, including the escalation protocol for air and ground transportation.
• Communicates priority status for Beaumont Mobile Medicine and determines and communicates the level of personnel and equipment needed for transport, working with Transfer Nurses to do so when needed.
• When using ambulances other than Beaumont Mobile Medicine, provide appropriate information for patient, location and destination, routing instructions utilizing knowledge of geographical area or map book resources and the need for special equipment.
• Provide relay of patient information to receiving facilities and provide the link, as applicable, between critical care transport teams and transferring or receiving facilities.
• Enter into Transfer Center software ALL statistical information involving transport requests and vehicle status to be utilized for monthly management reports.
• Work with BH receiving facility ED staff to coordinate incoming patient locations through communication with triage staff, charge nurses or physicians, as appropriate. This includes activating the trauma page or contacting those individuals who will do so.
• Communicates with Beaumont Mobile Medicine supervisors and clinical nurse manager issues relative to all vehicles and equipment.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED