Transfer & Academic Records Coordinator (Hybrid)

Northwestern Health Sciences University•Bloomington, MN

2d•$20 - $24•Hybrid

About The Position

Why NWHSU? When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's all part of our person-centered philosophy- and it's an ideal blend and a superb organization to expand your career. What can you expect? The person-centered approach we take to healthcare education and practice extends to our NWHSU team. That means: Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another. Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger. We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it. We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it. We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that. We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance. Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career. Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare. Position Information: Join our Registrar Team at Northwestern Health Sciences University, as a Transfer and Academic Records Coordinator and play a key role in supporting student success through accurate, well-managed academic records. In this role, you will evaluate prior learning for the purpose of awarding transfer credits, maintain student records, and ensure accurate course registration and personal data. You will also serve as the first point of contact for the Registrar's Office, responding to email, phone, and in-person inquiries with a strong understanding of university policies and procedures. This position combines attention to detail with excellent customer service, making it ideal for someone who enjoys problem-solving, collaboration, and supporting a dynamic campus community. Work Location: Bloomington, MN with flexibility to work up to 1-2 days per week remotely; must live local and be able to come to campus as needed.

Requirements

Bachelor's degree or equivalent work experience in a related field, required
1-3 years experience in an office setting
Customer service experience
Moderate level of experience with Microsoft Office tools
Ability to multitask and work in multiple systems and software packages simultaneously

Nice To Haves

Previous experience in higher education or understanding of academic processes, preferred

Responsibilities

Evaluate credits earned at prior institutions and coordinate with program chairs for transfer credit eligibility.
Enter, update, and audit student academic records in the student information system to ensure data accuracy and integrity.
Production and submission of official and unofficial transcripts and respond to transcript requests.
Perform data entry to update student records with complete and accurate data.
Support records management by coordinating document scanning, retention, and secure storage.
Manage phone queue, walk in inquiries, and email support.
Create and maintain transfer evaluation documentation.
Collaborate with academic departments and participate in data integrity and records-related projects as assigned.

Benefits

Paid Time Off (earn 20 days per year )
Holiday ( 17 days in 2026 )
403(b) Plan
Medical, dental, vision
Discounted and free on-site clinic services for you and your family
Flexible Spending Accounts
Short-term and long-term disability
Life insurance
EAP and other wellness benefits
Tuition Reimbursement for external programs
Tuition Reduction for internal programs (includes family members)
Employee discount at our campus store
On-site fitness center
NWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education.