Transcript Evaluator & Records Specialist

Dallas College

1d•Onsite

About The Position

Ensures students are supported through the academic journey from connection through completion. Supporting all registrar and transcript functions, providing students with up-to-date information about their progress specific to academic records, residency, and transcript evaluation.

Requirements

Knowledge of the purpose of community colleges and the vision of Dallas College.
General knowledge and experience in working with student success programs.
Experience with current and emerging technology related to admissions, enrollment, and registrar functions.
An understanding of contemporary issues in higher education is required through professional development activities.
Demonstrated ability to work effectively with students from the full range of diverse populations.
Demonstrated knowledge of the key interactions between the functions of Student Success (Admissions, Registrar & Testing) and Academic Affairs (Curriculum & Instruction).
Ability to identify, address, and collaborate with other team members on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage.
Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.
Associates degree or higher.
Official transcripts required.
Two (2) years of experience in a higher education setting with demonstrated experience in admissions and/or registrar.
Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.
Will be subject to a criminal background check.
Some positions may be subject to a fingerprint check.
Position requires regular and predictable attendance.

Nice To Haves

Bilingual or multilingual preferred.

Responsibilities

Support and execute the daily operation of the transcripts, processing, and records area. This includes the security and auditing of current and former student and faculty documents.
Maintain and ensure accuracy of records in student information system.
Coordinate information with other departments as needed.
Update system tables and coordinate the report writing to meet department, district, and reporting requirements.
Plans, develops, implements, and coordinates, manage, and set timelines for the district academic calendar based on federal and state guidelines.
Support leadership in the planning, design, and implementation of office operations, policies, procedures, and compliance activities.
Provide consultation and assistance to staff, students, and external agencies regarding records and transcripts.
Resolve discrepancies pertaining to student and instructor records.
Support leadership of admissions and enrollment efforts in collaboration with the entire College community.
Maintain effective communication between students and faculty within the College and external community stakeholders.
Ensures that appropriate and timely follow-up is made with students related to transcript and records request.
Provide support of transcript evaluations, residency verification, academic records, verification of credentials of candidates for graduation and all other relevant transcript and graduation services.
Utilize technology to access data, maintain records, and generate reports and communicate with others.
Interpret, articulate, and implement a variety of regulations, guidelines and procedures pertaining to the Registrar & Student Records to ensure compliance with Dallas College, state, and federal requirements.
Completes required Dallas College Professional Development training hours per academic year.
Performs other duties as assigned.