Trainmaster I - 90235842 - New York

Amtrak•New York, NY

5d•Onsite

About The Position

This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion. The Terminal Trainmaster ensures safe and efficient train operations and management of train and engine service employees for New York's zone 1 territory.

Requirements

High School diploma
Prior satisfactory work experience in train or passenger service.
3+ year’s experience as a train service crewmember or Passenger Conductor.
Demonstrated business and financial management experience.
Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU).
Demonstrated leadership and supervisory skills.
Working knowledge of Amtrak policies and procedures
Applicants for this position will be expected to lift 50 lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

Nice To Haves

Bachelor’s degree in Transportation, Business or related field or equivalent work experience, training, and/or education.
5 years’ experience as a train service crewmember or Passenger Conductor
Qualified on physical characteristics of the territory.
Five years of supervisory experience, leading and managing others with different levels of expertise
Five years’ experience with train operation, crew base, crew management, operations, train handling and service delivery
Ability to develop and manage an operating budget
Must have excellent oral and written communication skills.

Responsibilities

Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, and Amtrak rules and regulations.
Ensure all bulletins equipment; postings, etc. adhere to labor, federal and Amtrak regulations.
Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices.
Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance.
Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays.
Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support.
Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements.
Manage crew base budget for train service crews.
Conduct train service crew revenue audits
Constantly works in a fast-paced time-sensitive environment with frequently changing priorities
Frequently resolves problems with conflicting priorities in cognitively demanding situations.