Training Supervisor

Hyve Solutions•Olive Branch, MS

12d•Onsite

About The Position

The Warehouse Training Supervisor position is a critical role within the Hyve Solutions Operations and Training organization and is essential to maintaining operational effectiveness, safety compliance, and workforce readiness. This position directly oversees the execution of all warehouse training programs, including New Hire Orientation (NHO), process training, Powered Industrial Truck (PIT) certification, recertification, compliance training, and ongoing employee development initiatives. The Training Supervisor is responsible for managing a team of Training Specialists and coordinating Subject Matter Experts (SMEs) across multiple operational departments, including Receiving, Picking, Inventory Control, Shipping, RMA, WOP, and CM22. This role supports the onboarding and development of a large hourly workforce, ensuring associates are trained, certified, and capable of meeting operational productivity and quality standards. From a business perspective, maintaining this position is necessary to support site productivity, quality, safety, and customer service metrics. The Training Supervisor plays a key role in reducing turnover by improving the onboarding experience, accelerating time-to-productivity for new hires, and ensuring consistent process execution across all departments. The role also ensures compliance with OSHA requirements, PIT certification standards, and internal safety policies, mitigating operational risk and potential liability. Additionally, the Training Supervisor is responsible for monitoring training effectiveness through audits, certifications, coaching, and performance metrics. These activities directly impact inventory accuracy, quality performance, safety incidents, productivity attainment, and overall customer satisfaction. Without dedicated leadership in this area, the site would face increased risk of training deficiencies, inconsistent process execution, reduced operational efficiency, and higher compliance exposure. The position carries leadership responsibility for the Training Department and provides support to hundreds of associates annually through onboarding, certification, retraining, cross-training, leadership development, and continuous improvement initiatives. As the facility continues to grow and new associates onboard while maintaining high customer expectations, this role remains essential to supporting workforce scalability, operational excellence, and sustained business performance.

Requirements

Management of a team of Training Specialists
Coordination of Subject Matter Experts (SMEs) across multiple operational departments
Support for onboarding and development of a large hourly workforce
Ensuring associates are trained, certified, and capable of meeting operational productivity and quality standards
Ensuring compliance with OSHA requirements, PIT certification standards, and internal safety policies
Monitoring training effectiveness through audits, certifications, coaching, and performance metrics
Leadership responsibility for the Training Department

Responsibilities

Oversee the execution of all warehouse training programs, including New Hire Orientation (NHO), process training, Powered Industrial Truck (PIT) certification, recertification, compliance training, and ongoing employee development initiatives.
Manage a team of Training Specialists and coordinate Subject Matter Experts (SMEs) across multiple operational departments.
Support the onboarding and development of a large hourly workforce, ensuring associates are trained, certified, and capable of meeting operational productivity and quality standards.
Ensure compliance with OSHA requirements, PIT certification standards, and internal safety policies.
Monitor training effectiveness through audits, certifications, coaching, and performance metrics.
Provide support to hundreds of associates annually through onboarding, certification, retraining, cross-training, leadership development, and continuous improvement initiatives.