Training Supervisor - HR SATX

JCB North AmericaSan Antonio, TX
Hybrid

About The Position

The Training Supervisor is responsible for leading and overseeing technical training operations within the manufacturing environment. This role drives onboarding, orientation, and on-the-job training programs to ensure employees are properly trained, certified, and aligned with operational standards. This position also partners closely with Operations and Quality leadership to build a capable, compliant, and continuously improving workforce.

Requirements

  • Bachelor’s degree in Human Resources, Organizational Development, Education, Business, Engineering, or related field
  • 7–10 years of experience in manufacturing, technical training, workforce development, or operations
  • Strong facilitation, coaching, communication, and organizational skills
  • Knowledge of adult learning principles and instructional methods
  • Proven experience delivering training to hourly workforce and frontline leadership

Nice To Haves

  • Experience supporting safety, quality, or continuous improvement initiatives
  • Working knowledge of OSHA, GMP, ISO, or similar manufacturing standards
  • Experience training Team Leaders or first-line supervisors
  • Lean, Six Sigma, or adult learning certifications
  • Bilingual (English/Spanish)

Responsibilities

  • Supervise, coach, and support Technical Trainers responsible for shopfloor training and development
  • Lead and facilitate new hire orientation and onboarding programs
  • Oversee cross-training, certification, and skills development for shopfloor employees
  • Conduct training needs assessments and develop training plans aligned with operational priorities
  • Maintain a centralized training calendar for onboarding, refresher, and role-based training
  • Audit training completions and ensure accurate tracking and compliance
  • Deliver Team Leader orientation and ongoing leadership training programs
  • Partner with Operations and Quality Group Leaders to ensure training alignment across departments
  • Ensure training processes are standardized and consistently executed across shifts
  • Evaluate training effectiveness and implement improvements to enhance workforce capability
  • Promote a culture of continuous improvement, learning, and development
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