Training Supervisor

Compass Connections•Los Fresnos, TX

2d•Hybrid

About The Position

It's a great feeling to work for a company that does so much good for others around the world! This role involves meeting federal and state regulatory guidelines, providing relevant training to program staff, and updating training for various entities. The position requires developing and maintaining a staff training calendar and database, managing personnel files and training records, and fostering professional relationships within the field. The Training Supervisor will also implement safety protocols, participate in meetings, maintain confidentiality, and uphold professional and ethical standards. Other responsibilities include establishing a training strategy, developing training materials, frequent travel, meeting deadlines, effective communication, and supporting foster care programs by recruiting foster parents.

Requirements

Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to: Work collaboratively with other staff members, service providers and professionals.
Demonstrate the ability to: Organize and prioritize responsibilities and duties efficiently.
Demonstrate the ability to: Work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to: Maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to: Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Fluency in English and Spanish is required.
With master’s Degree – At least three (3) years of progressive employment experience in these fields that demonstrate supervisory and case management experience.
With bachelor’s degree – At least five (5) years of progressive employment experience in these fields that demonstrate supervisory and case management experience.

Nice To Haves

Master’s degree in behavioral sciences, human services, or social services field
First aid, CPR, Emergency behavior intervention certifications
Child welfare and experience in working with immigrant populations

Responsibilities

Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Provide program staff relevant training that meets agency, licensing, and contract requirements and the individual needs of each staff.
Consistently provide and update training for federal entities care facilities, community services and other stakeholders.
Develop, maintain, and distribute a staff training calendar that provides staff numerous opportunities for development including evening and overnight shifts.
Maintain a staff-training database that provides monthly and quarterly reports related to training and the impact of training on program practices and outcomes.
Maintain assigned program’s personnel files, training records and training certifications.
Develop professional relationships with other peers in the field, including private agencies and supporting agencies.
Work evenings, weekends and holidays as needed or requested by position supervisor.
Implement Compass Connections safety protocols in case of an emergency.
Participate in scheduled meetings and team decisions and operations.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.
Establish and implement a training strategy and goals for the assigned Compass Connections program.
Develop and continually update program training manuals and materials.
Frequently travel from one location to another inclusive of distances greater than 50 miles from home office.
Meet all deadlines required by program supervisor and federal partners.
Communicate effectively in writing and verbally in English.
Foster Care Programs - Support, encourage, and recruit foster parents.