TSL Training Specialist

Bloodworks Northwest • Seattle, WA

22d • Onsite

About The Position

We have a fantastic new job opportunity for a technical specialist who will have specific responsibilities and possess a high level of primary expertise and/or Center of Excellence in one of these areas: Transfusion Services Laboratory Information Systems, Technical Development and Training, Equipment Management, Process Management, Reagent Management, Clinical Trials and Remote Allocation, with an expectation to serve as backup for each other from time to time. Provide technical expertise and leadership associated with development and implementation of new and revised methods for the Transfusion Service Laboratory (TSL). Support departmental projects and participate in interdepartmental projects in accordance with established priorities and timelines. Coordinate Standard Operating Procedure (SOP) revisions and validations. Design, coordinate, and establish appropriate evaluation of new or revised methods to ensure changes are effective. Principal responsibilities include, but are not limited to: As a member of the leadership team: Maintain confidentiality. Demonstrate trust in each other and have assurance that issues discussed will be kept in confidence. Provide timely, honest feedback to team members on how the team functions. Challenge and support peers to ensure each department/group contributes to the organization's success. Function effectively within the team and participate and contribute constructively to produce results in a collaborative manner. Ensure department's actions comply with laws, regulations, and Blood Center policies and practices. Recognize potentially hazardous materials, equipment, and situations, and follow safety procedures to minimize risk to oneself and nearby individuals. Responsibly support the department budget. Proactively recommend systems, resources, and procedures to achieve the department's success. Participate in internal and external audits and inspections, such as AABB and FDA inspections. Within the department: Assist in setting department goals and objectives consistent with Blood Center's mission. Consistently model values of Blood Center and coach for the same expectation; contribute and build upon current practices and procedures in support of values, mission, and goals. Ensure that all applicable departmental documents and procedures are adhered to by staff, and report any discrepancies to departmental management. Participate in interviews and assess qualifications based on needs of positions. Establish and maintain cooperative relationships with coworkers and customers. Exhibit respect for others and help others willingly. Technical Specialist - Center of Excellence: Technical Training and Competency Specialist: Develop and maintain the TSL staff training and competency assessment programs to meet all applicable regulatory requirements. Collaborate with SMEs to develop training documents to support new and revised processes and procedures. In conjunction with the Dept. Quality Specialist, please ensure the training documentation system reflects all required training. Guide other TSL staff members performing training. Coordinate and standardize training. Investigate, analyze, and resolve training and competency problems or other incidents involving unusual circumstances. Prepare reports detailing investigation and resolution. Maintain documentation of all training and competency assessments performed in TSL. Provide input to the TSL Manager and Supervisors concerning staff training, work performance, and competency. Respond to questions and requests from internal or external auditors. Act as the liaison between TSL and other Blood Center departments in matters concerning staff training, competency assessment, or new process implementation. Develop and revise Standard Operating Procedures, validation plans, forms, and job aids for the Technical Development Training and Competency Program. Serve as Subject Matter Expert (SME) for Antibody Identification and related training. Comply with all applicable Standard Operating Procedures (SOPs) as written. Perform other duties as assigned.

Requirements

• Must qualify as Testing Personnel, High Complexity Testing, under CLIA personnel requirements found in Subpart M of the Code of Federal Regulations.
• Medical Technologist or Medical Laboratory Technician, or Bachelor of Science degree in clinical laboratory science (or equivalent combination of education and experience).
• Must maintain TS bench skill proficiency, equivalent to a Technologist III level.
• Continual (≥81%) use of discretion, decision-making, interpersonal skills, teamwork, and customer service, as well as the ability to read, write, speak, and comprehend English.
• Frequent (51-80%) use of negotiation, independent judgment and/or independent action, presentations/teaching, problem analysis, creativity, and the performance of basic math.
• Occasional (21-50%) use of mentoring and training, the performance of basic programming, and the performance of advanced math.
• Continual use of hearing.
• Frequent use of sitting, walking, talking, and repetitive motions of hands/wrists.
• Occasional use of standing, bending, stooping, kneeling, reaching, handling, and feeling.
• Rare use of crawling, climbing, and repetitive motions of feet.
• Ability to lift and carry up to 20 pounds and push up to 40 pounds.
• Ability to prioritize activities effectively and continuously reprioritize to accommodate tight deadlines and a varying workload.
• Significant manual dexterity is required to operate various instruments and to perform required data entry.
• Ability to express ideas clearly in written and verbal communication.
• Intermediate-level proficiency with MS Word and MS Excel is required.
• Comprehend the criticality of the testing being performed, as it relates to the blood components being prepared for transfusion, or organs being transplanted.
• Fundamental understanding of the financial value of the testing reagents, blood components being prepared, and the necessity to follow all regulatory rules and regulations (AABB, CFR, EU, CLIA, HIPAA, and FDA's “Good Manufacturing Practices”).
• Continuous use of teamwork.
• Frequent use of interpersonal skills, and the ability to read, write, speak and comprehend English.
• Occasional use of decision making, creativity, customer service, independent judgment and/or independent action, the performance of basic mathematics, and the performance of accurate proofreading and correct spelling.
• Rare use of discretion, presentations/teaching, problem analysis, negotiation, mentoring, the performance of basic mathematics and programming, and the performance of advanced programming.
• Frequent use of standing, walking, talking, reaching, feeling, handling, and repetitive hand/wrist motions.
• Occasional use of stooping, sitting, bending, and repetitive foot motions.
• Rare use of kneeling, crawling, and climbing.
• Ability to push, pull, and lift an average of 40 pounds throughout the day.
• Ability to carry an average of 20 pounds throughout the day.

Nice To Haves

• MT (ASCP), MLT (ASCP), or similar certification preferred.
• Two years of relevant supervisory and/or team leadership experience preferred.
• Expert-level proficiency with MS Word and MS Excel is preferred.
• Intermediate-level proficiency with Visio, MS Access, MS Project, and MS PowerPoint preferred.

Responsibilities

• Provide technical expertise and leadership associated with development and implementation of new and revised methods for the Transfusion Service Laboratory (TSL).
• Support departmental projects and participate in interdepartmental projects in accordance with established priorities and timelines.
• Coordinate Standard Operating Procedure (SOP) revisions and validations.
• Design, coordinate, and establish appropriate evaluation of new or revised methods to ensure changes are effective.
• Maintain confidentiality.
• Provide timely, honest feedback to team members on how the team functions.
• Challenge and support peers to ensure each department/group contributes to the organization's success.
• Function effectively within the team and participate and contribute constructively to produce results in a collaborative manner.
• Ensure department's actions comply with laws, regulations, and Blood Center policies and practices.
• Recognize potentially hazardous materials, equipment, and situations, and follow safety procedures to minimize risk to oneself and nearby individuals.
• Responsibly support the department budget.
• Proactively recommend systems, resources, and procedures to achieve the department's success.
• Participate in internal and external audits and inspections, such as AABB and FDA inspections.
• Assist in setting department goals and objectives consistent with Blood Center's mission.
• Consistently model values of Blood Center and coach for the same expectation; contribute and build upon current practices and procedures in support of values, mission, and goals.
• Ensure that all applicable departmental documents and procedures are adhered to by staff, and report any discrepancies to departmental management.
• Participate in interviews and assess qualifications based on needs of positions.
• Establish and maintain cooperative relationships with coworkers and customers.
• Exhibit respect for others and help others willingly.
• Develop and maintain the TSL staff training and competency assessment programs to meet all applicable regulatory requirements.
• Collaborate with SMEs to develop training documents to support new and revised processes and procedures.
• Ensure the training documentation system reflects all required training.
• Guide other TSL staff members performing training.
• Coordinate and standardize training.
• Investigate, analyze, and resolve training and competency problems or other incidents involving unusual circumstances.
• Prepare reports detailing investigation and resolution.
• Maintain documentation of all training and competency assessments performed in TSL.
• Provide input to the TSL Manager and Supervisors concerning staff training, work performance, and competency.
• Respond to questions and requests from internal or external auditors.
• Act as the liaison between TSL and other Blood Center departments in matters concerning staff training, competency assessment, or new process implementation.
• Develop and revise Standard Operating Procedures, validation plans, forms, and job aids for the Technical Development Training and Competency Program.
• Serve as Subject Matter Expert (SME) for Antibody Identification and related training.
• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Perform other duties as assigned.

Benefits

• medical, dental, vision, and life insurance, with family coverage also available.
• retirement plans (401a & 401b)
• consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service)
• subsidized transit program
• educational reimbursement
• relocation assistance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level