Training Specialist

UNC-Chapel Hill • Chapel Hill, NC

5d • Hybrid

About The Position

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . The Service Center of Excellence’s, Continuous Improvement, Staff Development, and Engagement ( CISDE ) is responsible for developing training resources and materials for various units within the University’s Division of Finance and Operations. In particular, our office collaborates with subject matter experts (SMEs) to develop, deploy, and update instructor guides, quick reference cards, computer-based trainings (CBTs), train-the-trainer materials, and more. Likewise, our unit also conducts live training in-person and virtual trainings. As directed by the CISDE Director, this position is responsible for implementing training needs assessment results, designing, developing, and delivering a variety of learning solutions, including instructor-led courses, computer-based trainings (CBTs), webinars, instructor and student guides, demonstration models, multimedia visual aids, job aids, and reference materials for identified customers. The role ensures training content aligns with applicable policies, procedures, and guidelines, and incorporates research-based best practices for adult learning to effectively communicate complex subjects in a clear and engaging manner. This position collaborates with subject matter experts to update and maintain training materials, ensuring accuracy, relevance, and consistency across all learning resources. Additionally, the role emphasizes digital accessibility, ensuring all materials and presentations adhere to applicable laws, regulations, policies, and guidelines. The position also serves as a Learning Administrator for Carolina Talent My Learning (learning management system). Success in this role requires strong attention to detail and organizational skills, along with the ability to quickly learn new skills, work independently, and effectively manage multiple competing priorities within a diverse workload.

Requirements

• Strong attention to detail
• Organizational skills
• Ability to quickly learn new skills
• Ability to work independently
• Ability to effectively manage multiple competing priorities within a diverse workload

Responsibilities

• Implementing training needs assessment results
• Designing, developing, and delivering a variety of learning solutions, including instructor-led courses, computer-based trainings (CBTs), webinars, instructor and student guides, demonstration models, multimedia visual aids, job aids, and reference materials for identified customers
• Ensuring training content aligns with applicable policies, procedures, and guidelines, and incorporates research-based best practices for adult learning to effectively communicate complex subjects in a clear and engaging manner
• Collaborating with subject matter experts to update and maintain training materials, ensuring accuracy, relevance, and consistency across all learning resources
• Ensuring all materials and presentations adhere to applicable laws, regulations, policies, and guidelines regarding digital accessibility
• Serving as a Learning Administrator for Carolina Talent My Learning (learning management system)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed