Training Specialist - Financial Solutions Knowledge Group (FSKG)

Bloomberg • New York, NY

19d • $125,000 - $200,000

About The Position

The Training Specialist will develop and maintain the skills and knowledge needed for Bloomberg Financial Solutions employees in the region. Reporting to the Regional Financial Solutions Knowledge Group Team Leader, the role supports the department’s strategy by designing, organizing, scheduling, and delivering training programs. Trainings may be in-person or remote, live or on-demand, synchronous or asynchronous, or web-based. Topics range from basic financial concepts and options pricing theory to sales models, behavioral heuristics, and navigating complex organizations. The role also involves coordinating training logistics and using a learning management system to track learning activities.

Requirements

• At least 3 years of proven experience working within customer support or sales organizations.
• Ability to investigate, understand, and improve complex, highly detailed processes.
• Comprehensive understanding of the Enterprise Sales process and the full Book-of-Business offerings.
• Deep knowledge of Tier 1 and Tier 2 client workflows and financial-markets industry trends.
• Ability to learn new software, such as file-sharing systems, learning management systems, or video-editing software.
• Attention to detail, keen observation skills, and time-management skills.
• Drive to gain and share knowledge.
• Ability to solve unstructured problems.
• Ability to manage without authority, influence up, and network.
• Strong presentation and communication skills.
• A make-it-happen personality and ability to work under pressure and meet tight deadlines.

Nice To Haves

• Passion for learning and development.
• Keen interest in the latest methods and practices in education.
• Drive, curiosity, and excellent work ethic.

Responsibilities

• Propose ad-hoc trainings to address business challenges.
• Define and design training programs aligned with department strategy and clear business impact.
• Incorporate industry, competitive, and market trends into class design.
• Develop methods to measure training success and collect feedback.
• Create resources, communications, websites, and enrollment processes for training programs.
• Develop a vision for the team and drive new initiatives informed by industry trends.
• Manage the training calendar and coordinate logistical processes from start to finish.

Benefits

• Merit increases
• Incentive compensation (exempt roles only)
• Paid holidays
• Paid time off
• Medical benefits
• Dental benefits
• Vision benefits
• Short- and long-term disability benefits
• 401(k) with company match
• Life insurance
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed