Training Specialist- Order Management

Advanced Drainage Systems•Hilliard, OH

16d

About The Position

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact We are looking for a Training Specialist to join our team! In this role, you will support the onboarding and development of associates within the Order Management (OM) organization. You’ll collaborate with training leaders and subject matter experts to deliver engaging learning experiences, maintain training materials, and help foster a culture of continuous development. If you're passionate about helping others grow through structured learning and thrive in a collaborative environment, we’d love to hear from you!

Requirements

1–3 years of experience in training, instructional support, or customer service in a business or operations setting.
Experience facilitating group learning or coaching in a professional environment.
Strong facilitation and presentation skills for both virtual and in-person sessions.
Basic instructional design capabilities with a focus on clarity and effectiveness.
Proficiency in Microsoft Office Suite and virtual platforms such as Microsoft Teams or Zoom.
Excellent organizational and time management skills.
Strong interpersonal and communication skills with a customer service mindset.
Receptive to feedback and committed to continuous learning.
Collaborative team player in a fast-paced environment.
Detail-oriented with a commitment to delivering high-quality training experiences.

Nice To Haves

Familiarity with A.D.D.I.E. methodology and training documentation preferred.
Experience with LMS administration preferred.

Responsibilities

Deliver onboarding and foundational training programs for OM associates, both virtually and in-person.
Assist in developing and maintaining training materials, including SOPs, job aids, and digital content.
Coordinate training logistics such as scheduling, attendance tracking, and material preparation.
Support LMS administration, including content uploads, user access, and completion tracking.
Partner with subject matter experts to ensure training reflects current processes and system updates.
Provide post-training support to reinforce learning and answer follow-up questions.
Administer and track training evaluations to support continuous improvement.
Maintain accurate training records in compliance with departmental standards.
Promote a positive learning culture and professional development across the OM team.
Adapt quickly to changing business priorities and strategies.
Represent the OM Training Department with professionalism and enthusiasm.
Perform other duties as assigned.

Benefits

Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), dental and vision plans, virtual physical therapy, an employee assistance program (EAP), and voluntary accident, critical illness, and hospital indemnification programs.
Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning, paid parental leave, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability, basic life insurance, accidental death and dismemberment (AD&D), adoption financial reimbursement, tuition reimbursement, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. 100% paid by ADS.
Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.
Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.
Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

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