Order Management Specialist
About The Position
We are seeking a detail-oriented and highly organized Order Management Data Associate (Contract) to support our wholesale retail operations in the fast-paced beauty industry. This role is essential in maintaining the accuracy and integrity of order data across internal systems and retail partner portals. The ideal candidate brings a proactive, data-driven mindset, has experience working with beauty retailers, and understands the nuances of EDI orders, vendor compliance, and fulfillment timelines in the beauty space. This is a Hybrid role (candidates only in California) & Onsite three days a week (Tuesday - Thursday) - Duration 6 months.
Requirements
- Bachelor’s degree required, preferably in Supply Chain Management or in another field, but seeking a career in Operations.
- 2-4 years of experience in an order management, data entry, or sales support role within a wholesale or retail beauty brand.
- Familiarity with retailer portals and EDI transactions .
- Working knowledge of M icrosoft applications, especially in Excel (can maintain complex spreadsheets ( Vlookup, Pivot table, report creation).
- A desire to continually seek areas for process improvements and eliminate non-value-added activities.
- Excellent verbal and written communication skills.
- Ability to multitask, and work in a fast-paced environment.
- Ability to manage large order volume.
Nice To Haves
- Experience with an ERP system is a plus, preferably SAP.
Responsibilities
- Download each customer's order on SPS Commerce EDI and manually organize the data into amaster file.
- Compare the order quantity to warehouse's inventory balance report to check the order fulfillment status of each customer order.
- Responsible for entering data accurately into the respective system without duplicates.
- Provide administrative support by managing customer order details including the order quantity and the order amount by each customer by each SKU on a weekly & Monthly basis.
- Support in ensuring that the customer orders are processed in a timely manner bycommunicating with cross-functional teams.
- Monitor status of REACH orders and update ASN and Invoice in SPS commerce
- Understand allowance/discount for each vendor and ensure to submit correctly
- Troubleshoot any issues related ASN and invoice in SPS commerce
- Submit shipment information and billing invoice to customers.
- Ability to confirm orders (pricing validation and shipping window extension if necessary).
- Any required troubleshooting and customer service.
- Issue credit/return orders.
- Collaborate with finance team, warehouse team to investigate Ability to handle high volume of vendors Ability to handle high volume of PO
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What This Job Offers
Career Level
Entry Level
