Training Specialist - LTSS

Elevance Health • Nashville, TN

1d • Hybrid

About The Position

The Training Specialist is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, clinical, technical and operations training. Trainer serves as a subject matter expert in care coordination, person-centered planning, HCBS services, and regulatory compliance, while supporting staff competency and quality outcomes across LTSS.

Requirements

• Requires BA/BS in related field and a minimum of 4 years training experience; or any combination of education and experience, which would provide an equivalent background.
• Four years of clinical or sales experience or certification/license in the appropriate field may be required.
• Previous international training experience may be required.
• Tennessee's CHOICES program experience is essential.

Nice To Haves

• Experience working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred.
• Knowledge of TennCare MCO Contract, HCBS Final Rule, Person-Centered Planning, NF diversion and transition processes, risk assessment and care planning preferred
• CHOICES Care Coordinator, Support Coordinator, RN, LBSW/LMSW, or equivalent LTSS experience preferred.
• Degree in Nursing, Social Work, Healthcare Administration, Education, Public Health preferred.
• Experience developing and facilitating adult learning programs preferred.
• Experience in virtual and in person learning environments preferred.

Responsibilities

• Facilitates learning events that are performance-based in nature.
• Delivers synchronous and asynchronous learning events using varied media in virtual and in person environments.
• Employs rapid course development methodologies to quickly meet business needs.
• Exercises classroom management including learner performance and escalates issues to management and LTSS leadership when necessary.
• Measures, tracks and evaluates learner and training effectiveness.
• Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
• Keeps technical skills updated.
• Travels to worksite and other locations as necessary.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level