Training Specialist II

The Arc Of The Ozarks•Lees Summit, MO

11d•$26

About The Position

Positions starting at $25.50 per hour! Training Specialist II Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements. What is this job all about? A Training Specialist II is an integral part of our organization. These frontline trainers are trusted with the responsibility for tracking and maintaining records on staff training progress, working with the trainer team to schedule and conduct trainings for new and current employees, and assisting with all aspects of ensuring staff are properly trained and supported. Training Specialist IIs also have the satisfaction of empowering and mentoring the next generation of leaders at The Arc. If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits. What will my day-to-day responsibilities look like? The Training Specialist II position is exciting because there is no day that is the same! You will get to be one of the first faces each new employee encounters with our organization and set the tone for their successful support of the individuals receiving our services. In this role you will: Conduct and schedule training classes for new and current employees including but not limited to: new hire orientation, Mandt, Therap, CPR/First Aid, and IT Training. Provide clerical support to the training department in the form of updating training databases, data entry of forms, and client information systems. Provide support for Direct Support Professionals and Program Supervisors who need additional training. Work with the Training Department on content development for new and current training courses. Qualifications Training Specialist 2 Definition This position is responsible for assisting with all aspects of training new and current employees of The Arc of the Ozarks Kansas City Division, St. Charles Division and other designated areas. This position is based out of Kansas City, Mo with monthly travel to the St. Charles Division. This employee is expected to work closely with the Assistant Director of Training, Director of Training, Management Personnel from the Kansas City and St. Charles Divisions, and other professionals to ensure accurate information is maintained in the system and agency staff are properly trained and supported. General supervision is received from the Assistant Director of Training, however, the employee is expected to exercise independent judgment and initiative within the limit of established guidelines and procedures.

Requirements

Be a minimum of eighteen years of age
Possession of a diploma from an accredited high school or equivalent.
Must have basic computer knowledge.
At least one year clerical experience is required.
Licensed and insured driver
Ability to exercise good judgment and discretion.
Ability to work with and respect persons with disabilities.
Ability to work varied and flexible hours, and to accept and adapt to changes in assignments
Ability to operate general office equipment
Extensive knowledge of computers: Windows, Microsoft Word, Excel, and other software
Ability to file and scan records accurately
Prompt arrival and regular attendance at work
Professional appearance: grooming and dress consistent with desired high corporate image
Pleasant and cooperative attitude with co-workers
Good organization skills
Ability to follow through on work assignments
Flexibility and diversity

Nice To Haves

Graduated from an accredited college or university with a bachelor's degree with major specialization in the field of human services or business is preferred.
Previous experience in a training capacity is preferred.
Experience working with individuals with disabilities is preferred.
Troubleshooting experience is also preferred.

Responsibilities

Conduct training classes for new and current employees including but not limited new hire orientation, Mandt, CPR/First Aid, and IT Training.
Content development for new and current training courses.
Provides clerical support to the training department in the form of updating training database, data entry of forms, and client information systems.
Enters staff into client information systems to ensure timely access for all necessary persons
Ensures documentation training for direct support professionals is revised and updated as needed.
Provides support for direct support professionals who need additional training.
Ensures the necessary training materials are available for training classes
Audits training records and client information systems as appropriate to ensure accuracy of data
Maintains confidentiality of all client, program, and agency information and, if necessary, discusses such information privately with appropriate personnel.
Completes other assignments as requested within established time frames.