Training Specialist II
About The Position
The Training Specialist II strengthens organizational performance by enhancing training delivery, supporting procedure updates, and reinforcing MCCU’s High Five culture. You’ll serve as a culture ambassador while designing and facilitating training that empowers employees to succeed. You will create engaging learning experiences, deliver training across multiple formats (classroom, virtual, and on‑the‑job), coach employees for skill development, and maintain training materials, videos, SOPs, and job aids. This role also supports continuous improvement by identifying training gaps, gathering feedback, and partnering with leaders to ensure training reflects operational needs.
Requirements
- 2–4 years of experience in training, learning & development, or a related role
- Experience updating procedures, documenting processes, or collaborating with departments
- High school diploma or GED required
- Strong communication, relationship‑building, and facilitation skills
- Professional presence, positive energy, and a service‑oriented mindset
- Ability to manage multiple priorities, adapt to change, and maintain accuracy and organization
- Knowledge of Microsoft Office Suite, LMS or training tracking tools (preferred)
Nice To Haves
- Experience supporting or creating training videos or multimedia content (preferred)
- Knowledge of Microsoft Office Suite, LMS or training tracking tools (preferred)
Responsibilities
- Shape learning experiences that strengthen employee confidence and performance
- Reinforce MCCU’s culture through training, coaching, and everyday interactions
- Ensure training materials are accurate, current, and easy to use
- Support onboarding and ongoing development initiatives
- Improve training and procedures through feedback, trends, and data
- Provide consistent documentation, skill validations, and compliance records
- Serve as a trusted resource and role model across departments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
