Training & Quality Specialist

DNC Facility Services • Carthage, TX

2d • Hybrid

About The Position

DNC Facility Services is seeking a Training & Quality Specialist to bring their new training standard to life across every site they clean. This role is focused on training trainers, certifying Team Leads and senior technicians, and coaching them in the field. The specialist will ensure new hires at every site learn the job correctly, inspect buildings, resolve issues on the spot, and help launch new accounts. This is not a cleaning job or a fill-in role, but rather a position focused on setting and maintaining training standards.

Requirements

• 2+ years in commercial cleaning, including leading or training others
• Knowledge of cleaning standards, chemicals, and equipment
• Ability to teach effectively
• Ability to hold people to a standard calmly and respectfully
• Comfortable using a phone for forms, photos, and reports
• Valid driver's license, clean driving record, and reliable transportation
• Ability to pass a background check

Nice To Haves

• Bilingual (English/Spanish)
• Floor equipment experience

Responsibilities

• Master the DNC Standard, then train and certify our Team Leads and senior techs to teach it
• Coach our trainers in the field so every site trains the same way
• Inspect buildings using our 4 Checks and room-by-room standards, and correct issues on the spot
• Lead training at new accounts so they start strong from day one
• Check supply closets and flag what's needed
• Document inspections, training, and coaching in our software

Benefits

• Weekends off
• Fixed Monday–Friday schedule
• A role built around training and quality, not plugging holes in the schedule
• A real growth path: Training & Quality Specialist → Supervisor → operations leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed