Training Program Specialist

GTI Energy • Rosemont, IL

4d • $50,000 - $60,000

About The Position

GTI Energy is looking for a motivated and energetic individual to assist in the
daily operations of the Education and Training department.  In this role, you
will provide training coordination and administrative duties in support of
activities and programs provided by the Education and Training Group to energy
industry stakeholders.

Why GTI Energy?

GTI Energy embraces the power of innovation and collaboration to solve
consequential energy challenges. By demonstrating continuous improvements in
technology and solutions that lower the emissions and costs of energy, we will
shape energy systems that decarbonize economies, protect our environment, and
benefit the people they serve. We do this by putting people at the center of
everything we do. We support and uplift people, ensuring they have the resources
and confidence needed to live as their authentic selves and reach their full
potential.

Being part of the GTI Energy team means being surrounded by people that are
passionate and purpose driven, empowered to continuously learn, ask hard
questions, and leverage their knowledge and experience to drive toward a greater
purpose.

We offer generous benefits, competitive salaries, opportunities for professional
growth and career advancement. We prioritize and maintain a respectful culture,
and we ensure reasonable accommodation is made to enable individuals with
disabilities to perform the essential functions of their role.

Requirements

• Strong decision making and problem-solving skills.
• Strong written and verbal communications skills.
• Strong communication and customer service skills.
• Strong attention to detail and data accuracy.
• Ability to interface effectively with customers face-to-face and remotely.
• Proficiency in Microsoft Office suite and database programs including Teams and SharePoint.
• Ability to handle multiple assignments and assess and analyze data.
• Ability to work and support an onsite and remote team.
• Ability to operate media equipment such as projectors and personal computers.
• A minimum of a Bachelor’s degree is preferred; a Bachelor’s degree in Education, Business, Communications, or Marketing is preferred.
• One (1) year of related experience is preferred.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Nice To Haves

• Experience with Learning Management Systems (LMS) preferred, such as Cornerstone.
• Experience with Zoom conferencing platform preferred.
• Experience with event management software preferred, such as Cvent.
• Experience with Articulate 360 application preferred.

Responsibilities

• Maintain Cornerstone LMS platform to ensure training offerings are up to date and in compliance with IACET accreditation requirements.
• Maintain and update course and student records in compliance with IACET accreditation requirements. Prepares monthly status reports for the department.
• Assist with maintaining, updating, and developing new training content using Articulate 360 or similar applications in compliance with IACET accreditation requirements.
• Manage the event management platform, Cvent, along with self-registration hardware and software, to support sponsorships and registration activities under the direction of the Events Manager.
• Management of event invoicing and revenue reports under the guidance of the Events Manager.
• Assist with maintaining departmental Standard Operating Procedures in accordance with IACET accreditation requirements.
• Assist with annual training calendar and course materials, make changes as needed and request updates to the website as required.
• Assist in organizing and maintaining financial records, including invoices, purchase orders, and payments, while supporting internal customer satisfaction and contributing to the achievement of group budget objectives.
• Assist with responding to customers in a clear and timely manner to incoming inquiries to group mailbox.
• Assist with managing training materials and schedule for onsite and remote training programs.
• Support training activities such as course entry, participant enrollment, and course closeout in compliance with IACET accreditation requirements.
• Assist with distribution and collection of training course surveys from trainees and instructors in compliance with IACET accreditation requirements.
• Work independently; set work priorities, plan workload, and make routine decisions.
• Maintain training supply levels, re-ordering supplies using cost effective vendors as necessary.
• Minimal travel may be required to meet the needs of the business (5%).
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level