Training Operations Administrator

NVIDIA • Santa Clara, CA

1d

About The Position

We’re looking for a detail-oriented Training Operations Administrator to support the operations that power our customer and partner training programs. This role plays a pivotal part in ensuring our education initiatives run efficiently. It involves managing systems and learner support. It also includes coordinating multi-functional projects that improve the training experience for our internal and external audiences. You’ll also contribute to internal enablement operations to help our teams deliver consistent, high-impact learning programs

Requirements

• Bachelor’s or master’s degree in business administration, management, Engineering, or a related field, or equivalent experience.
• 2+ years of experience in training operations, enablement and related customer support
• Demonstrable experience managing complex projects and programs that span multiple teams and functions, specifically managing learning systems (e.g., LMS, LXP), and external and internal learner support
• Proficiency in data reporting and analysis tools such as Microsoft Excel and PowerBI
• Demonstrated ability to analyze data, define metrics, and leverage insights for decision-making.
• Good interpersonal, communication, and relationship management skills.
• Ability to operate effectively in a dynamic, fast-paced environment.

Nice To Haves

• Experience with Adobe Learning Manager, SFDC
• Professional certifications in Project Management (PMP)
• Familiarity with workflow automation and data integration tool

Responsibilities

• Manage day-to-day training operations across our customer and partner learning ecosystem, including learner support, data reporting and analysis, system fix and support for internal and external collaborators
• Define, monitor, and report on meaningful measurements, SLAs, and performance indicators to evaluate program efficiency and operational performance.
• Coordinate and manage complex projects and execution of large-scale program launches, new course rollouts, and special enablement projects
• Partner with internal collaborators and executives, including Enablement, Learning, and IT teams, to ensure flawless data flow and system integration across platforms such as LMS, CRM, and analytics tools.
• Lead and support programs that improve alignment, efficiency, and scalability across training & enablement, collaborators, and supporting functions.

Benefits

• You will also be eligible for equity and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level