Training Manager, Countering Antisemitism Lab

University of Southern California•Washington, DC

13d•$109,264 - $115,000•Onsite

About The Position

The USC Shoah Foundation is seeking a Training Manager to contribute to the work of its Countering Antisemitism Laboratory in Washington, D.C.. This role will build and lead a national training practice on antisemitism prevention and response. The Training Manager will work with contractors and staff to design trainings, which they will then deliver to government agencies, law firms, hospital systems, entertainment companies, universities, newsrooms, and faith communities. This is a facilitation-first role, and it calls for a candidate with the ability to command attention while working through unscripted questions in real time. Please be advised this is a two-year fixed term position.

Requirements

3+ years designing and delivering live training or facilitated learning for professional adult audiences — corporate, government, legal, healthcare, media, or higher ed backgrounds all welcome
A demonstrated track record of commanding a room, including with resistant audiences
Comfort improvising through unscripted, high-stakes, or emotionally charged questions in real time, without a scripted answer to lean on
Experience facilitating sensitive or controversial subject matter, and navigating live pushback, controversy, or conflict during a session
Strong instructional design skills
Excellent public speaking and presentation skills across in-person and virtual formats
Demonstrated ability to quickly master complex, sensitive subject matter and turn it into clear, engaging content
Strong project management, organization, time management, and attention to detail
Bachelor's degree required.
Proficiency with presentation software, learning management systems, and virtual training platforms
Ability to travel domestically (approximately 25%)
Demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

Nice To Haves

Subject-matter background in antisemitism, extremism studies, Jewish history, or Holocaust and genocide studies (can also be built on the job)
Experience training government officials, medical professionals, journalists, or attorneys
Familiarity with Title VI enforcement and campus antisemitism issues
Familiarity with social media dynamics and online antisemitism
Experience with train-the-trainer models and building internal training capacity at client organizations
Background in program evaluation or applied research
Graduate degree or equivalent depth of subject-matter experience

Responsibilities

Lead live training sessions (in person, virtual, and/or asynchronous) for government officials, university communities, journalists and news producers, online content creators, religious leaders, and corporate or institutional teams
Hold the room with both enthusiastic and reluctant audiences. Read the room and adjust tone, pacing, and content emphasis in real time
Field difficult, unscripted, or politically charged questions live and spontaneously, without falling back on scripted or limiting responses.
Coordinate with Foundation staff on event logistics, scheduling, technology, venue, and participant communications
Travel domestically as needed to deliver on-site trainings (approximately 20%)
Collaborate with contractors and staff to translate CAL's research and academic literature into practical, audience-ready training, such as workshops, webinars, e-learning, and train-the-trainer programs
Build facilitator guides, participant materials, slide decks, and digital learning tools
Keep materials current as research, events, and audience feedback evolve
Partner with CAL's Research Scientist and Director to design pre/post assessments and evaluation frameworks that measure knowledge retention and behavioral change
Use evaluation findings to refine sessions and improve outcomes over time
Prepare assessment summaries for internal review, funders, and stakeholders
Build relationships with prospective, current, and future trainee-organizations and other clients
Consult with stakeholders up front to scope and customize each engagement
Represent CAL at conferences and professional convenings
Track training reach, audience mix, and satisfaction; contribute to grant reporting and strategic planning for the training practice