Training Manager

CACI • Sterling, VA

2d • Hybrid

About The Position

CACI is currently looking for a motivated, career and customer-oriented Training Manager with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative ITI2.1 team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS). As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity. CACI programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial. The Training Manager develops and oversees training manuals and deliverables

Requirements

• Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria includes, but not limited to: 3-year check for felony convictions 1-year check for illegal drug use 1-year check for misconduct such as theft or fraud
• Seven years of demonstrated experience
• College degree (B.A.; B.S.) in Communications or related discipline
• Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA
• Excellent verbal and written communication skills with strong graphic design ability.
• Expert in Microsoft Word, including template design
• Experience with Adobe Acrobat Pro, Adobe FrameMaker or InDesign, and Adobe Photoshop
• Knowledge of document and repository management practices
• Thorough understanding of training processes.
• Extremely organized and detail-oriented.
• Strong attention to detail and collaboration skills
• Strong contextual understanding of technical terminology

Nice To Haves

• Ability to apply advanced training principles, theories, and concepts, and contribute to the development of innovative training principles and ideas
• Experience relating to engineering and maintenance drawings and/or operational procedures to include the knowledge and ability to interpret, absorb, and synthesize large quantities of computer system and application-related information
• Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
• Experience editing technical documentation in an Agile Scrum environment

Responsibilities

• Develop and maintain training materials for each ITI2.1 system including system overview, step by step troubleshooting procedures, and recommended maintenance actions.
• Generate iterative updates to product user manuals, including graphics, formatting, editing, and the deployment of all material to production
• Ensure that training materials and programs are current, accurate, descriptive, and tailored for site-specific requirements and constraints.
• Develop materials that adhere to best practice regarding document structure and logic flow.
• Excellent written and oral communications skills; must be able to interface effectively with SMEs and managers of all levels
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities for improving remote training.
• Conducts or facilitates required and recommended training sessions.
• Performs other related duties as assigned.

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive compensation, benefits and learning and development opportunities.
• Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
• At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees