Training & Development Specialist - Wealth Management

Regions Bank•Nashville, AL

9d•Onsite

About The Position

At Regions, the Training Consultant - Subject Matter Expert works with management to determine training needs, recommend solutions for associate performance issues, and use consultative skills to uncover needs and negotiate the best solutions. This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Requirements

High School Diploma or GED
Five (5) years of experience
Demonstrated knowledge of business operations, processes, systems, products, and regulatory requirements within the supported line of business
Experience serving as a subject matter expert, delivering training, coaching associates, or supporting business initiatives and process improvements

Nice To Haves

Bachelor’s degree
Ability to coach and train others
Ability to engage an audience and proactively identify learning gaps, and incorporate solutions
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Strong critical thinking skills
Strong knowledge of curriculum development and content sequencing
Possesses specialized expertise in Private Wealth Management, Trust Operations, and Fiduciary Support.

Responsibilities

Researches current trends in the topic area, shares with client partners, and synthesizes findings to support learning objectives
Remains current on industry trends and developments
Helps to assess and provide feedback regarding associates' acquisition of knowledge and skill at the completion of training
Recommends additional self-development or training activities to promote skill development
Designs learning items based on accurate, current information consistent with sound theories and principles of adult learning (e.g., adults desire practical application, adults learn best if they have control over the learning environment)
Assesses and meets the professional development level and characteristics of target audiences
Writes learning objectives based on participants' level of knowledge and experience and area descriptive of desired outcomes
Chooses the appropriate instructional methods and materials for the proposed learning objectives (i.e., self-reflection, group discussions, demonstrations, multimedia presentations, visual aids)
Develops measurable learning objectives and evaluates audience understanding during and after training
Delivers training based on principles of adult learning, using a variety of instructional methods and media appropriate for the proposed learning objectives (i.e., group discussion, questions, teams, role-play, skill drills, games, and visual aids/multi-media presentations)
Facilitates experiential learning activities by clearly explaining instructions, providing ongoing direction and feedback, guiding trainees in processing the experience and drawing conclusions, and resolving issues when activities do not progress as expected or achieve learning objectives
Connects learning points throughout the course by building on prior concepts, incorporating participant feedback, and reinforcing how individual topics support overall learning objectives
Utilizes technology and communication strategies to reinforce learning and build skills by preparing associates for training and providing ongoing follow-up, coaching, and reinforcement after training
Applies curriculum sequencing and organization principles to arrange content and design activities that create a coherent, integrated learning experience
Possesses specialized depth and/or breadth of expertise of the assigned discipline and broad knowledge of related disciplines within the function
Interprets internal or external issues and recommends solutions/best practices
Solves complex problems; takes a broad perspective to identify solutions
Works independently, with guidance in only the most complex situations
May lead functional teams or projects