Training & Development Specialist

PrimericaMississauga, ON
CA$39,000 - CA$41,000Onsite

About The Position

We are looking for a Training & Development Specialist to join our Training & Development team. Pay: $39,000.00-$41,000.00 per year This posting is for an existing vacancy.

Requirements

  • Post-secondary education or equivalent knowledge and skills acquired through related work experience
  • Excellent interpersonal, verbal and written communication skills as well as attention to detail
  • Able to perform under deadline pressure in a high volume, fast-paced environment
  • Excellent organizational & time management skills with the strong ability to multi-task
  • Strong cooperative and professional attitude
  • A high-energy self-starter and shows initiative
  • Able to thrive in a team environment
  • Bilingualism would be considered an asset
  • Basic knowledge of MS Office programs (Word, Excel) is required

Responsibilities

  • Perform various pre-class and post-class admin which includes various pre-class and post-class admin such as preparing exam packages for LLQP classes, keying and/or auditing rosters
  • Reconcile packages returned to Head Office after course completion to verify all expected is received and in good order
  • Prepare course-related packages for sites and/or RVP offices including class rosters, exams, misc. materials, etc.
  • Handle the post-exam scanning of student exam answer sheets and manage the results on computer files, using special software on a weekly basis
  • Handle daily frequent calls and emails on various topics from the Field and respond accordingly to their concerns and/or questions in a timely manner
  • Evaluate if a rep met the criteria to be compensated for one of our incentive programs and take the necessary steps to initiate payment
  • Prepare and send daily and weekly reports and other admin-related tasks related to both LLQP and mutual fund courses
  • Respond to management requests for information which may require research compiling statistics and/or other information
  • Other duties and special projects as assigned

Benefits

  • competitive salaries
  • award-winning benefits packages
  • employee recognition programs
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