Training & Development Program Manager

Chicago Jobs Council•Chicago, IL

8d•$59,000 - $65,500•Hybrid

About The Position

The Training and Development Program Manager is a full-time position focused on designing, implementing, and overseeing comprehensive training programs for workforce development providers. This role includes facilitation and training, curriculum development, project management, technical assistance provision and staff supervision. Note that this position may require occasional travel, including overnight trips. The Training & Development Program Manager reports to the Director of Community & Capacity Building.

Requirements

Strong commitment to CJC’s mission and a demonstrated dedication to racial equity.
Passion for continuous improvement and professional development.
Strong interpersonal skills and the ability to work collaboratively within a team.
Confidence in leadership roles and a reflective approach to learning from both successes and challenges.
Proven ability to design and implement effective training programs.
Excellent communication skills, both written and verbal.
Strong organizational and time management abilities.
Creative problem-solving skills and exceptional critical thinking.
Ability to analyze and interpret data for diverse audiences.
Strategic thinking with a keen attention to detail.
Proficiency with G Suite (Google Docs, Sheets, etc), Microsoft Office Suite (Excel, Word, etc.), Zoom, Asana, web-based survey tools, online database, and website management.
In-depth knowledge of public policies and programs affecting people in poverty, particularly in workforce development.
3-5 years of experience in adult training, teaching, or facilitation, including train-the-trainer experience.
Experience managing workforce development programs or initiatives, including grants management.
Expertise in curriculum development, including research and writing.
Successful experience in meeting/event planning and project management.
Minimum 5-7 years of related experience.

Nice To Haves

Post-secondary credential preferred; degrees or certifications in education, training, counseling, or social work are highly desirable.

Responsibilities

Design, develop, and implement training programs based on workforce development best practices.
Facilitate training sessions for frontline staff and workforce development professionals.
Recruit and collaborate with guest speakers, content experts, and external consultants to enhance training delivery.
Revise and update existing training curricula to incorporate emerging best practices and stakeholder feedback.
Create experiential, hands-on learning activities tailored to adult learners.
Develop written resources, tools, and materials to support training initiatives.
Lead and facilitate Communities of Practice.
Collaborate with subject matter experts, external facilitators and content providers to align curriculum and programming goals.
Recruit and onboard external facilitators who uphold the mission and values of CJC.
Supervise program coordinators and fellows/interns, as needed.
Provide mentorship and support for other CJC staff who are part of the team responsible for implementing programming.
Collaborate with internal teams and external stakeholders to ensure program success.
Manage the public, customized and cohort learning training programs, which includes curriculum development, training facilitation, communication coordination, material preparation, and follow-up; plus creating agendas and preparing for various stakeholder meetings.
Provide ongoing technical assistance and support to workforce development providers, administrators and other stakeholders.
Respond to information requests and offer guidance on training-related inquiries.
Collaborate with the Strategic Communications Specialist to develop and implement a marketing plan to recruit participants for training programs, including co-authoring promotional blog posts.
Design and implement tools for evaluating training effectiveness.
Collect and analyze data to monitor and assess training goals and outcomes.
Responsible for administrative tasks related to programming and delegating appropriate tasks to the program coordinator.
Prepare grant reports and other data reporting documentation, as required.
Participate in stakeholder meetings to engage stakeholders and partners to learn about what workforce professionals need to build capacity in their role and at their organization.
Other duties as assigned.