Training Coordinator

Stanford Health Care•Palo Alto, CA

1d•$42 - $54•Onsite

About The Position

The Training Coordinator is a key member of talent development program team and will be responsible for the operations and logistics of learning programs including materials, vendor coordination, inventory, and onsite/virtual session support while leveraging learning technologies and employee feedback to drive continuous improvement.

Requirements

Minimum two to five years of experience in LMS Administration and Training Program Coordination.
Ability to coordinate multiple meetings, logistics and resources (people, equipment, locations).
Ability to maintain confidentiality of sensitive information.
Ability to plan, organize, prioritize, work independently and meet deadlines.
Ability to understand and use information technology to drive process changes.
Ability to work effectively with individuals at all levels of the organization.
Ability to use relevant software i.e. Excel, PowerPoint, Word, Teams, Zoom.
Ability to communicate effectively with vendors.
Ability to understand the purchasing and vendor processes.
Ability to develop tracking mechanisms and schema to identify employee training requirements and qualification status.
Coordinating and schedule training programs and the logistics of the program.
Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility and HR.
Knowledge of technologies used for trainings and auditing and content development.
Knowledge of Sharepoint, Website development and updates for Leader support site.

Nice To Haves

Knowledge of HIPAA regulations - Optional.
Knowledge of hospital policies, procedures and safety and health requirements - Optional.

Responsibilities

Coordinates the production process for all training programs. This includes knowledge of multimedia platforms within Zoom, Teams, and any new technology that becomes relevant. Will be able to utilize technology aspects within these platforms and coordinate actively with faculty.
Provides support to all faculty: pre class set up, during class, and post class information and communication.
Provides ongoing vendor coordination: maintaining relations and updates on invoicing process as well as supporting and updating internal budget tracking process.
Provides ongoing communication to clients regarding class information, registration, process, and post class information.
Serves as a liaison between faculty, participants, and stakeholders.
Provides ongoing support of our cohort-based development programs, including communication, scheduling, logistics, messaging, tracking and coordinating with Program Team.
Identifies and troubleshoots issues with curriculum or faculty on an as needed basis – must have good problem-solving capabilities.
Web Design experience for Sharepoint site and other websites representing our leader support sites and our talent development site. Must continue to learn in this arena as technology changes.
Assigns training and tracks training for all new leaders.
Create and run routine reports, as well as ad-hoc data reports as requested including preparing reports, graphs, charts, and statistics to support management requests.
Prepares and deliver program training materials, logistics and programs (i.e. visual aids, evaluation forms, audiovisual equipment, etc.). Has good knowledge of various training rooms and can troubleshoot where needed across the organization.
Strong analytical skills with the ability to track, analyze, and report on learning and development data including participation, completion rates, and program impact. Builds and maintains dashboards to support data-informed decision-making for the Program Team and leadership.
Proficient in leveraging AI tools and emerging technologies to improve efficiency across learning and development workflows including creating dashboards, communication, and program coordination. Proactively identifies opportunities to integrate new AI applications into team processes.
Provides coordination support for program launches and implementation efforts that advance our commitment to highly reliable, patient-centered care.