Training Coordinator

Career Team • Everett, WA

9d • Onsite

About The Position

Career Team is seeking a Training Coordinator to provide customer-centered services focused on educating, enhancing, and delivering workforce development training to program participants. This role involves serving as a primary liaison with training providers to foster partnerships, educating participants on the benefits of training and upskilling for career advancement, and ensuring access to current information on eligible training providers and their performance outcomes. The Training Coordinator will facilitate assessment and information sessions, review participant marketability and training needs in relation to industry trends, and assist with the completion of training account packets. This position also involves providing timely reports to Career Advisors, consulting on necessary support services, maintaining detailed documentation in the state's system of record, supporting off-site events, and tracking progress towards individual and team targets. A strong business acumen and a solutions-oriented approach are essential. This is a full-time, non-exempt employee position located in Snohomish County, WA, and is expected to be 100% onsite.

Requirements

• Bachelor’s degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
• Ability to motivate participants towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver’s License

Nice To Haves

• Knowledgeable about the local region and relevant partners
• Bilingual or multilingual

Responsibilities

• Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants
• Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options
• Ensure approved and current information regarding the Eligible Training Provider’s List is available to program participants and staff
• Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate
• Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities
• Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral
• Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways
• Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements
• Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers
• Consult with Career Advisors as to support services necessary to achieve optimal outcomes
• Maintain detailed documentation of all contacts in the state’s system of record per contact requirements
• Support off-site events
• Track progress for individual and team targets using appropriate platforms and databases
• Meet and/or exceed program benchmarks
• Approach each day and task with a solutions-oriented and responsive mindset
• Participate in all staff-related events as required

Benefits

• healthcare
• dental
• personal/vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level