Training Coordinator

Vetcor•Aiea, HI

About The Position

Aloha Affordable Veterinary Services is on the hunt for a training coordinator to add to its fantastic team. We're 'That Practice' that you want to work at! We're a group of hardworking professionals who want to provide excellent care for our patients. Outside the hospital, we love to have fun helping our community doing outreach spay and neuter events. More than anything, we are genuine and proud to be ourselves inside the clinic too. We're looking to welcome others to join us in being their authentic selves and offer tons of awesome benefits to support a healthy and positive work environment, including: Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program State license reimbursement VTNE exam fee reimbursement Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program The position of Training Coordinator is to promote our goal of providing superior, cooperative patient care and client service by supporting, monitoring, and reinforcing staff training. This role focuses on ensuring that all new employees are following the training handbook and progressing appropriately through their training program. SUPPORTED BY: Practice Manager DIRECTLY SUPPORT: Veterinary Assistants and Technicians COORDINATION: Practice Manager, Chief of Staff and Lead Technician

Requirements

In addition to duties listed in the Veterinary Assistant job description, the Training Coordinator is responsible for monitoring, supporting, and reviewing training progress for all new veterinary assistants and technicians.

Responsibilities

Ensuring employees are following the training handbook and completing required sections in the recommended times
Reinforcing training on: Common veterinary terms and diseases Medications (antibiotics, pain medications, etc.) Preventatives Vaccinations Client invoicing Patient history and client communication Health certificates/rabies certificates in GVL Medication refills
Verifying completion of skills listed in the skills checklist
Identifying gaps in knowledge or skills and communicating those needs to leadership
Meet with each new employee once weekly to: Review progress through the training handbook Ensure tasks and skills are being completed in a timely manner Discuss questions, needs, and concerns Help guide next steps and maintain accountability Work with employees to ensure steady and consistent progression through training expectations
Meet with Practice Manager once weekly to discuss employee training progress and provide feedback, needs, challenges and requests regarding employee training progress
Meet with the Practice Manager to review new employee performance and progress
Communicate any concerns regarding training progress, performance, or compliance with the training handbook
If concerns are urgent, report immediately to Practice Manager, Chief of Staff or Lead Technician
Check in weekly for the first month of independent work
Check in bi-weekly for the following two months to ensure continued success and consistency

Benefits

Competitive pay
401(k) matching
tuition support
referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
up to three weeks of paid parental leave
generous PTO
employee discounts
Quarterly team bonuses
continuing education allowance
state license & VTNE fee reimbursement
uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Professional development opportunities