Training Coordinator

Community First Bank of Indiana•,

5d•Hybrid

About The Position

At CFB, our culture is built on servant leadership, connection, integrity, and growth. We lead by putting people first, supporting our employees, serving our communities. Collaboration and innovation drive us forward, while our deep community roots remind us that what we do makes a difference beyond the bank. We invest in the development of our people, celebrate diverse perspectives, and create opportunities to learn, grow, and lead. When you join CFB, you’re not just building a career, you’re becoming part of a team that is shaping the future of community banking.

Requirements

Advanced knowledge of retail banking regulations.
Self-starter, works independently, detailed-oriented
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to moderate large groups
Proficient technology user especially with Microsoft Office Suite or related software
Strong time management and organizational skills
Associate’s Degree or higher required.
Minimum of three years of related experience
At least two years of experience in training with one year of supervisory experience required.

Nice To Haves

Demonstrated success in a previous retail supervisory role preferred
Branch or Operations Management experience preferred

Responsibilities

Provides internal support with questions or issues regarding training and development.
Works closely with HR, Supervisors and employees on employee development, cross training opportunities, and career pathing.
Work closely with HR to design, develop, deliver, evaluate and revise training programs in a manner that effectively engages learners and results in appropriate levels of knowledge transfer.
Work with managers on new hire scheduling.
Responsible for gathering feedback, designing, updating, reviewing and delivering learning and development.
Conducts training sessions, builds rapport with the employees and provides feedback in a respectful, positive manner and integrates feedback into performance.
Determines the most appropriate method for training, utilizing board rooms, online instructor led, e-learning, webinars, etc.
Collaborates and oversees training objectives, policies and procedures for all departments.
Leads the mentorship program
Coordinate bank-wide ongoing training initiatives.
Help conduct training for new hires for all departments; including NuPoint training.
Reviews existing training programs and systems; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
Utilize our BAI Training for course administration to assign classes, monitor completion through reporting, communicate with attendees, etc.
Ensures that training milestones and goals are met while adhering to approved training budget.
Prepares and implements training budget.