Samsung Training & Content Specialist

2020 Companies•Dallas, TX

34d•Remote

About The Position

Samsung Electronics America is hiring for a Field Training & Content Specialist opportunity. This role supports field teams and sales associates by building product confidence, delivering practical education, and creating engaging content that helps people better understand and sell Samsung products. Unlike a traditional Trainer role, this position focuses less on being the technical expert and more on how information is communicated. The ideal candidate builds relationships easily, is confident in front of people and on camera, and can turn product knowledge into clear, relatable, and engaging experiences across retail, training, events, and digital channels. This position sits at the intersection of sales, training, product expertise, and content creation. It's an opportunity for someone who doesn't want to be limited to a traditional training role but wants to become a recognizable, trusted voice for products and brands.

Requirements

Proven experience in sales training, product education, retail sales, brand representation, or field marketing
Strong product knowledge and experience with appliances is highly desirable
Background in home entertainment, consumer electronics, smart-home technology, or related categories is a strong plus
Exceptional communication and presentation skills
A natural, confident, and engaging on-camera presence
Ability to make complex product information easy, interesting, and relatable
Comfortable creating content quickly without needing extensive production support
Strong storytelling instincts and an understanding of what makes video content engaging
Ability to work across different content formats, from quick social clips to detailed product training
Self-motivated, adaptable, and comfortable working in a fast-paced environment
Strong organizational skills with the ability to manage multiple products, audiences, and priorities
Willingness to travel to support field training and business needs
3+ years of experience in sales, training, retail, consumer products, field marketing, or a related field preferred
Appliance, home entertainment, consumer electronics, or technology experience strongly preferred
Experience presenting or creating video content is highly valued
Demonstrated ability to engage an audience both in person and on camera
Willingness and ability to travel as required

Nice To Haves

Portfolio, demo reel, social content examples, or previous on-camera work is a plus

Responsibilities

Train field teams, sales associates, and retail partners on key products, features, benefits, and selling strategies
Develop engaging product training that's informative, practical, and easy for sales associates to apply with customers
Translate technical product information into simple, compelling stories that resonate with both sales teams and consumers
Serve as an on-camera personality and spokesperson for product education and brand content
Quickly develop and deliver short-form and long-form video content, including product demonstrations, training videos, product explainers, social content, and educational segments
Create content independently and respond swiftly to new products, launches, promotions, trends, and business priorities
Collaborate with sales, marketing, product, and creative teams to ensure messaging is accurate and aligned with brand objectives
Conduct live or virtual training sessions, presentations, demonstrations, and potentially live-streamed content
Identify opportunities to improve product knowledge and sales performance through training and content
Stay current on product innovations, competitive offerings, and trends within appliances, home entertainment, and consumer technology
Travel to retail locations, events, customer meetings, and training sessions as needed