Training Content Creator

Goldenwest Credit Union • South Ogden, UT

18h • Onsite

About The Position

We are seeking a motivated and organized training content creator to join our Training team. In this role, you will be responsible for developing clear, easy-to-follow training materials that support employees across the organization. You will collaborate closely with internal teams, including Operations, Branching VPs and other subject matter experts, to identify gaps and opportunities for improvement. Your work will simplify processes, streamline workflows and increase consistency across the organization.

Requirements

• Experience training, coaching or developing others
• Strong written communication skills with high level of attention to detail
• Ability to develop creative and engaging content that enhances the training experience
• Excellent communication and interpersonal skills to build relationships across departments

Nice To Haves

• Bachelor’s degree preferred but not required

Responsibilities

• Cultivate and effectively manage long-term, trusting relationships.
• Create and maintain training materials that support employees and improve day-to-day processes. Content includes, but is not limited to, training aids, videos, presentations and other learning resources.
• Work closely with Operations, Branching VPs and other subject matter experts to gather input, align on best practices and ensure training content supports business needs.
• Regularly review and update training materials to ensure accuracy, consistency and alignment with current systems, policies and procedures.
• Identify areas where employees may experience confusion or inconsistency and develop content to address those gaps.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Benefits

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• Annual bonus
• Generous incentive schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level