Training & Communications Specialist

TechOp Solutions International • Washington, DC

6d • Remote

About The Position

TechOp is seeking a highly organized and detail-oriented Training & Communications Specialist to support mission-critical federal programs. This is a fully remote position. The ideal candidate will play a key role in developing and delivering strategic communications and training initiatives that support large-scale IT deployments and organizational change efforts. Candidates must possess an active DHS clearance.

Requirements

• BS/BA Degree.
• Active DHS clearance required.
• 1–4 years of supporting training, communications, change management, or related functions.
• Strong written and verbal communication skills with the ability to tailor messaging to diverse audiences.
• Demonstrated experience developing strategic communications and training plans.

Responsibilities

• Develop and implement strategic communications and training plans to support program objectives and system deployments.
• Create, edit, and maintain training materials, including Quick Reference Guides (QRGs), user manuals, presentations, job aids, and e-learning content.
• Support large-scale IT implementations through end-user communications, training coordination, and change management activities.
• Respond to, track, and analyze user inquiries received through email and other communication channels.
• Collaborate with program managers, technical teams, and stakeholders to identify training and communication needs.
• Performs additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level