Training Communications Analyst

Freudenberg NOK•Plymouth, MI

33d

About The Position

Training development and delivery: Conception and implementation of training courses on OpEx analytics tools, KPIs and dashboards. Content is based on the requirements of the respective divisions and includes, among other things, leading vs. lagging KPIs, orientation towards multi-generation plans (MGPs) and the respective business strategy Communication Strategy: Develop and align a consistent communications narrative for OpEx Analytics. Defining channels and frequency of communication in collaboration with stakeholders such as inside OpEx culture- or business excellence and Analytics team. Content creation: Creation of training materials, presentations and interactive formats (e.g. mind maps, fishbone diagrams) to visualize complex relationships Stakeholder management: Close cooperation with supply chain, business intelligence, HR and other departments to ensure the relevance and effectiveness of training and communication measures OpEx Community Engagement: Actively shape the OpEx at FST community, including townhall formats, SharePoint content, and feedback loops Analysis of key figures, use of various analysis tools Celonis, BI etc.

Requirements

Bachelor's degree in Communications, Business Administration, or comparable
3+ years of relevant professional experience in the areas of customer service, supply chain management, controlling or operation excellence analytics
Very good knowledge of SAP modules: MM, SD, PP. First experience with SAP Process Mining (Celonis)
Experience in the implementation of modern training materials, videos, as well as the implementation of training courses in an international environment on site and online
Practical experience in the analysis of key figures in the field of SCM
Basic knowledge of databases, ideally first experience in programming (e.g. B. SQL, VBA)
Interest in new communication and visualization methods such as viva engage, teams, SharePoint, interactive knowledge transfer
Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers' needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

Nice To Haves

Experience with projects in the USA and desirable: intercultural competence in cooperation with different regions (focus America and Europe) region

Responsibilities

Training development and delivery: Conception and implementation of training courses on OpEx analytics tools, KPIs and dashboards.
Communication Strategy: Develop and align a consistent communications narrative for OpEx Analytics. Defining channels and frequency of communication in collaboration with stakeholders such as inside OpEx culture- or business excellence and Analytics team.
Content creation: Creation of training materials, presentations and interactive formats (e.g. mind maps, fishbone diagrams) to visualize complex relationships
Stakeholder management: Close cooperation with supply chain, business intelligence, HR and other departments to ensure the relevance and effectiveness of training and communication measures
OpEx Community Engagement: Actively shape the OpEx at FST community, including townhall formats, SharePoint content, and feedback loops
Analysis of key figures, use of various analysis tools Celonis, BI etc.

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