Training Assistant - Education, Training & Research (ETR)

State of South Carolina • Richland County, SC

3d • Onsite

About The Position

The Training Assistant provides administrative, technological, and programmatic support for Education, Training, and Research (ETR) programs at the BHDD Office of Mental Health – Inpatient Services in Columbia, South Carolina. Under the supervision of the Director of Education, Training, and Research, this role supports training operations and helps ensure compliance with regulatory and accreditation standards. The position administers and supports the agency’s learning management system, tracks employee training and certification data, and maintains accurate physical and electronic records. It also provides logistical and technical assistance for in-person and virtual training and may deliver CPR, First Aid, and other competency training as assigned.

Requirements

• High school diploma and administrative experience; a bachelor’s degree may substitute for the required work experience.
• Knowledge of applicable training principles and practices.
• Knowledge of program-area and agency policies and procedures.
• Knowledge of training methods, scheduling, LMS administration, Microsoft Office software, data and reporting, electronic document management, training records, rosters, compliance tracking, materials, and reporting.
• Ability to work independently and be self-starting, accountable, and dependable.
• Ability to establish and maintain effective working relationships.
• Ability to analyze training and development needs and resources, rosters, compliance tracking, materials, and reporting.
• Ability to exercise judgment and discretion when applying and interpreting training policies and procedures.
• Ability to provide basic technical support.

Nice To Haves

• Bachelor’s degree and one year of experience as a trainer or instructor in personnel or employee training and/or training curriculum.
• Bilingual ability in English and Spanish or another language.

Responsibilities

• Coordinate training logistics and participant communications.
• Assist with preparing and distributing training materials and resources with ETR and agency staff.
• Assist Training Coordinators and Resource Nurses with daily operational logistics.
• Establish routine progress reports.
• Maintain accurate electronic and hard-copy training, attendance, certification, and competency records in accordance with regulatory and accreditation standards.
• Monitor staff certification deadlines.
• Assist with creating, maintaining, scheduling, and updating training courses and sessions in the agency’s learning management system (LMS).
• Register employees for training and help resolve routine registration, completion, and access issues.
• Enter and verify training completion data and maintain data integrity.
• Develop and maintain spreadsheets, databases, and tracking tools used to monitor employee training.
• Use Microsoft Excel and other applicable software to organize, analyze, and report training information.
• Assist with developing and updating training materials.
• Provide routine technical assistance for in-person and virtual training activities.
• Provide CPR, First Aid, and other competency training as assigned.
• Complete all mandatory training.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• Paid parental leave.
• South Carolina Deferred Compensation Program available.
• Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one of the listed plans is required for FTE employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED