Training and Support Worker

State of Iowa•Davenport - 52801 - Scott County, IA

21h•Hybrid

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Aging and Disability Services, Bureau of Community Integration is seeking a Social Worker 3, Training and Support Worker to join our team! Join the Iowa Department of Health and Human Services, Division of Aging and Disability, Targeted Case Management (TCM) team as a Social Worker 3 – Targeted Case Management (TCM) Training and Support Specialist. In this role, you’ll empower staff through training, ensure quality services for individuals with disabilities, and provide expert guidance on complex cases. If you’re passionate about improving lives and driving excellence in social work, we’d love to have you on our team!

Requirements

Strong skills in training, communication, and problem-solving.
Case Management experience with a strong understanding of disabilities, the populations HHS TCM serves, and the Medicaid Home and Community Based Waivers.
Ability to manage multiple priorities, analyze complex information, and maintain accurate documentation.
Experience in team leadership and staff development.
Bachelor’s Degree with at least 30 semester hours including: Behavioral Science, Education, Health Care, Human Services Administration, Social Sciences.
1 year experience in delivery of human services as a Targeted (Medicaid) Case Manager in the combination of: Chronic mental illness, Developmental disabilities, Intellectual disabilities.
Iowa license to practice as a registered nurse and the equivalent of 3 years nursing or human services experience.
Graduation from an accredited college or university with a Bachelor's degree and the equivalent of three years of full-time experience in a social work capacity in a public or private agency; OR graduation from an accredited college or university with a Bachelor's degree in social work and the equivalent of two years of full-time experience in a social work capacity in a public or private agency; OR a Master's degree in social work from an accredited college or university; OR an equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience; OR employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time experience as a Social Worker 2 shall be considered as qualified.
Bachelor's degree from an accredited college or university with a major or at least 30 semester hours or its equivalent in the behavioral sciences, education, health care, human services administration, or social sciences and the equivalent of 12 months of full-time experience in the delivery of human services in the combination of: chronic mental illness, developmental disabilities, and intellectual disabilities as a Targeted (Medicaid) Case Manager; OR an Iowa license to practice as a registered nurse and the equivalent of three years of full-time nursing or human services experience with the above population groups.

Nice To Haves

Make a meaningful impact by helping individuals access essential medical, social, housing, and educational services.
Collaborate with a mission-driven team committed to quality and innovation in case management.
Enjoy a flexible schedule, opportunities for professional development, and a supportive work environment.

Responsibilities

Design and deliver engaging training curriculum for new TCM staff, focusing on the populations served, case management standards, best practices, and supporting individuals of all ages in home and community based settings.
Serve on the TCM Training and Support Team, reviewing case records and providing feedback to maintain high standards of care.
Offer guidance and case management assistance on complex cases, assist supervisors with staff development, and provide ongoing support and assistance to case managers.
Deliver intensive case management services for clients with challenging needs and provide coverage as needed.
Work closely with supervisors and team members to improve processes, enhance service delivery, to maintain best practices and support the Unit with meeting state and federal regulations.