Training and Safety Program Specialist

Ferguson Enterprises•Fulton, MS

18h•$3,240 - $5,280•Onsite

About The Position

Ferguson is seeking a Training and Safety Program Specialist for its Fulton, Mississippi pipe yard. The role administers and continuously improves the site’s learning and safety-training program. Its primary focus is non-manual program administration, analysis, and advisory work supporting distribution center management and business operations, including assessing training risks, designing learning solutions, maintaining program governance and qualification controls, overseeing records, and recommending actions to leadership. The Specialist evaluates operational data, incidents, audit findings, process changes, and associate input, then uses discretion to prioritize needs, choose methods, resolve program gaps, and raise issues that could affect safety, compliance, workforce readiness, quality, or operational continuity. Hands-on facilitation and floor observation support this work but are not its predominant focus. The Specialist determines appropriate training approaches and facilitates learning when effective, including onboarding, compliance, distribution processes, safety protocols, and material handling equipment training or certification when authorized and qualified. The role maintains training plans and records, monitors qualifications and expirations, evaluates training effectiveness, and coordinates with site leaders, safety partners, and subject matter experts to keep learning content relevant and approved. It also supports safety observations, coaching, emergency preparedness activities, and continuous improvement.

Requirements

High school diploma or equivalent.
Strong working knowledge of distribution safe work practices, hazard recognition, and material handling equipment applicable to the site.
Ability to facilitate hands-on learning, evaluate skill demonstrations, provide clear coaching, and accurately document outcomes.
Excellent communication, interpersonal, and organizational skills, including confidence to stop a training activity and raise unsafe conditions.
Ability to adapt training for diverse audiences, work areas, and shifts.
Experience using a Learning Management System, digital records, and virtual training tools.
Ability to analyze ambiguous operational issues, distinguish training gaps from process or leadership gaps, and make well-supported recommendations affecting safety, compliance, workforce readiness, quality, or operational continuity.

Nice To Haves

Additional education or relevant certifications.
Three or more years of experience in distribution center operations or training delivery in a warehouse environment.
Experience mentoring, coaching, or qualifying associates in operational and safety-critical tasks.
Relevant credentials in training, adult learning, first aid/CPR, safety, or equipment instruction, where applicable to assigned duties.
Familiarity with Lean principles, root-cause thinking, and continuous improvement practices.
Openness to ongoing skill development, calibration, and feedback.

Responsibilities

Determine appropriate delivery strategies for assigned learning needs and facilitate training when it is the most effective solution, including training in receiving, picking, packing, shipping, inventory control, standard work, and applicable safety protocols.
Facilitate new-hire onboarding, required compliance learning, and material handling equipment training or certification when authorized and qualified.
Adapt approved learning plans, sequencing, delivery methods, and reinforcement strategies to learner experience, learning needs, shifts, operational priorities, and supported language or accessibility needs.
Provide structured coaching, qualification follow-up, and refresher training to reinforce safe behaviors, process accuracy, quality, and performance standards.
Confirm associates demonstrate required knowledge and practical skills before training sign-off or independent work, following site procedures.
Integrate safety expectations, hazard awareness, required personal protective equipment, safe material handling, ergonomics, emergency procedures, and stop-work expectations into applicable training.
Conduct floor observations, coach associates when safe, and promptly report hazards, unsafe conditions, near misses, and repeated gaps through established channels.
Partner with site leadership and safety partners to identify training needs arising from incidents, near misses, audits, process or equipment changes, and observed trends.
Support delivery and documentation of safety orientations, toolbox talks, refresher training, and corrective retraining as assigned.
Inspect training areas and equipment before use, and remove or report damaged, unsafe, or unauthorized materials and equipment according to site procedures.
Maintain accurate records of safety learning, equipment authorizations, evaluations, expirations, and retraining requirements in approved systems.
Use only approved procedures and materials; flag outdated, conflicting, or unclear safety content for review before continued use.
Support emergency preparedness training and drills as assigned, under the direction of designated site leaders and emergency coordinators.
Establish and administer the site training plan, including prioritization, scheduling, learner communication, resource allocation, space, equipment, materials, and warehouse setup.
Track attendance, qualifications, certifications, authorization status, completions, and retraining in the Learning Management System or other approved records.
Evaluate upcoming expirations, incomplete requirements, and coverage risks; prioritize critical issues and recommend mitigation plans to leaders before staffing or authorization is disrupted.
Collect feedback and review learner performance with supervisors to evaluate training effectiveness and determine follow-up needs.
Own the review cycle for assigned learning content and consult operations leaders, safety partners, and subject matter experts to determine when materials need revision, withdrawal, escalation, or formal approval.
Assess the training and qualification impact of changes to processes, equipment, layouts, systems, or safety requirements and develop implementation recommendations for leadership approval.
Recommend improvements to learner engagement, knowledge retention, safe execution, and operational impact.
Participate in continuous improvement activities related to training quality, standard work, and reducing recurring errors or safety gaps.