Training and Education Specialist - HCP Local Education

Medtronic•Minneapolis, MN

20h•$68,000 - $102,000•Remote

About The Position

This position is remote and part of the Health Care Professional (HCP) Local Education team, which is a shared service medical education team for the Neuromodulation and Pelvic Health OU’s at Medtronic. The Training & Education Specialist is a trusted consultant who is aligned to the OU strategic plans and provides bold education solutions that helps drive therapy adoption and delivers results for the OU/business. In this role, you will be responsible for executing local HCP education programs. You will play an integral role in supporting the local education strategy while collaborating with Regional Education Managers and sales teams. This role will require 50% of travel to enhance collaboration and ensure successful completion of projects.

Requirements

Minimum Requirements High School Diploma or equivalent with 6+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience).
Medical device industry experience

Nice To Haves

2+ years of experience working with clinicians.
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels.
Excellent interpersonal, written/verbal communication skills.
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
Medtronic customer and product knowledge
Strong MS Office knowledge; Outlook, Word, Excel, PowerPoint
Knowledge of adult learning methodologies
Strong creative problem-solving skills and influence management skills
Experience in managing medical education programs.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Manages local HCP education programs across the United States.
Ensures training program(s) meets company and customer objectives.
Manages a breadth of HCP education offerings: both HCP faculty led courses and Medtronic led Product Workshops; Didactic training (in-person, hybrid, virtual); Hands-On training (cadaveric or dry demo); Brick & mortar lab facilities, in hospitals or surgery centers, restaurants, hotels.
Manages Customer Experience Programs, which are promotional programs that allow customers to interact with our OU experts and leaders & highlight the benefits and features of approved technology. This can include hands-on product demonstrations and tours of Medtronic facilities.
Communicate with internal and external partners including physician faculty, sales leaders, and Operating Unit leaders.
Builds/maintains positive relationships with peers and colleagues across organization levels.
Coordinates in a fast-paced environment in an organized manner while meeting deadlines.
Incorporating program management best practices in all aspects of work.
Ensure all timelines and deadlines are met to deliver successful program execution.
Extensive direct, face to face customer contact and interaction.
Must thrive in a fast paced, nimble environment while maintaining high workloads.
Flexibility to Travel - Travel approximately 50% of the time.

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)