Training and Development Specialist

G&J Pepsi • Cincinnati, OH

5d • Hybrid

About The Position

The Training and Development Specialist is a key player on the Communications Learning and Development (CLD) team, responsible for developing, building, and managing aspects of G&J Pepsi’s learning ecosystem. This role focuses on serving internal customers by administering and supporting key components of G&J’s Learning Management System (LMS) and collaborating with Subject Matter Experts (SMEs) to create training solutions that enhance employee capabilities. The specialist helps plan, develop, facilitate, and implement training programs aligned with company strategic objectives. Working closely with the CLD manager, this position involves learning projects and cross-functional collaboration, as well as independent work with employee groups and SMEs. Daily tasks include documenting, developing, designing, testing, and deploying role-based learning paths, training plans, information resources, instructional materials, and learning tools for both experienced and inexperienced learners.

Requirements

• Minimum 4 Year / Bachelor's Degree in Education, Human Resources, Business Administration, or related field and experience.
• 1 – 3 years experience in course development, video editing, facilitation, and training preferred.
• Proficient in operating computers, mobile devices, office equipment, and learning technologies.
• Proficient in Office 365 apps, SharePoint 2019, and video editing software.
• Advanced experience with Microsoft Office Suite (especially PowerPoint).
• Work quickly, efficiently and independently; multi-task; prioritize; be detail-oriented; meet deadlines in a pressured situation.
• Communicate effectively with other employees and develop good working relationships; listen; have empathy for other employees; adapt to change; problem solve.
• Operate a computer, smartphone, tablet, copier, printer, fax machine; read and write; maintain composure in stressful or difficult situations; create, develop and deliver presentations to other employees.
• User-focused, outgoing, self-starter, analytical, and have strong verbal and written communication skills.
• Work independently and in a team environment in order to share information and collaborate on solutions.

Nice To Haves

• Experience with the food and beverage industry is highly desired.
• Experience with LMS and HRIS platforms preferred.
• Knowledge of SCORM standards and various LMS delivery methods such as (ILT, VILT, Video ILT, Hybrid ILT, and Web-Based Training).

Responsibilities

• Acts as a liaison between Learning & Development (L&D), business stakeholders, and learning service/content providers to support the effective delivery of learning solutions.
• Conducts training intake and needs analysis with subject matter experts (SMEs) and business partners to gather requirements and develop learning plans, courses, and supporting training materials.
• Creates, updates, and maintains assigned courses, learning plans, curricula, and training content for internal and external learning initiatives.
• Supports LMS administration activities, including learner enrollments, training records, user profiles, certifications, assessments, reporting, and data accuracy.
• Assists with LMS enhancements, testing, troubleshooting, upgrades, and process improvements to support learner and business needs.
• Tests, validates, and deploys learning content, learning plans, and system updates to ensure quality and effective learner experiences.
• Develops instructional materials, facilitator guides, presentations, training videos, tutorials, and other learning resources to support organizational training initiatives.
• Supports the design and delivery of learning experiences using a variety of instructional methods, including facilitation, e-learning, simulations, discussions, videos, and team activities.
• Documents and continuously improves the learner experience to enhance usability, effectiveness, adoption, and training satisfaction.
• Tracks and communicates project progress, learner participation, training completion metrics, user adoption, and other key learning analytics.
• Reviews, edits, and proofreads training materials and communications to ensure quality, consistency, accuracy, and effectiveness.
• Collaborates with CLD team members and business partners to support learning programs, learner engagement initiatives, and organizational development efforts.
• Develops and maintains learner communications, awareness campaigns, branding, and engagement strategies to promote learning opportunities and enhance the learner experience.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level