Training and Development Manager

SevitaTucson, AZ
3d$47,000 - $50,000

About The Position

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission. SUMMARY Works with the Director, Training and Development, and the Network’s Learning and Development Practice Center in assessing, designing, executing and evaluating learning and development programs.

Requirements

  • Bachelor’s degree required
  • Seven years of experience in resource development and/or training and a minimum of two years’ experience at a management level; experience in Developmental Disabilities preferred
  • Must have a Valid Driver's License
  • Must be able to travel to Phoenix and Yuma

Nice To Haves

  • Bi-Lingual: Spanish

Responsibilities

  • Partners with management to understand organizational objectives and to create training initiatives in support of company strategies and goals.
  • Liaises with field management (including Finance, QA, HR, IT, etc.) to identify performance gaps and hot spots, assess current training and evaluation criteria, and develop appropriate solutions through the L & D team.
  • Manages and conducts needs assessments and instructional analyses.
  • Develops learning strategies and oversees the design of training programs which include various delivery methods such as m-learning, e-learning, teleconference, stand-up, self-study and on-line job aids.
  • Leads and supports training initiatives as established by the Network’s Workforce Strategy Practice Center.
  • Ensures consistent methodology for instructional design, development and evaluation.
  • Documents link between training investment and improved measurable business outcomes.
  • Works with HR field management to develop and identify potential Network trainers for certification. Assesses current field trainers’ ability to facilitate offered trainings.
  • Delivers site-based and telephone based training, as appropriate and needed.
  • Supports implementation of the Employee Training Tracking Access data base as appropriate. Assures coordination with TMN-CIS.
  • Documents state-specific training that is currently being delivered through HR and Operations. Supports standardization initiatives.
  • Remains current on development in training and instructional methodologies.
  • Performs other related duties and activities as required.
  • Supervises assigned staff including performance evaluations, scheduling, orientation, and training.
  • Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
  • Resolves employee problems within position responsibilities.
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