Organizational Development and Training Manager

City of Tucson • Rancho Viejo, NM

2d • $35 - $53

About The Position

The Organizational Development and Training Manager at the City of Tucson's Water Department develops and administers programs related to the professional development of staff and professionalization of the utility as a whole through the lenses of people, processes, and technology. Projects in this area include efforts to meet or exceed industry standards and best practices across all functional areas. The team acts as internal consultants to department leadership in all aspects of the items above. Work is performed under the supervision of the Water Administrator. This position supervises the organizational development and training section.

Requirements

• Bachelor’s Degree
• Five (5) years of directly related experience
• Any combination of relevant education and experience may be substituted on a year for year basis
• Applicants must submit their completed application by 02-04-2026 at 11:59 p.m. MST
• As part of the online application process, all applicants are required to submit an updated resume and cover letter at the time of application.
• In your cover letter, please ensure to include responses to the following topics: Your leadership experience. Your experience managing large-scale learning management systems or programs. Your experience creating and/or delivering training.

Nice To Haves

• Master’s degree in public administration, organizational leadership, or related field
• Public or private water utility experience
• Supervisory experience

Responsibilities

• Manages the department’s internal and vendor-provided training programs and resources including administration of the Learning Management System to ensure comprehensive and robust technical and professional development training.
• Advises department leadership on industry best practices and standards; develops and manages improvement projects as necessary.
• Maintain and improve the department’s professionalism through knowledge management and transfer programs and continuous improvement projects.
• Leads the department’s new hire onboarding program to ensure effective and efficient integration of new personnel into the organization.
• Manages, coordinates, and determines priorities of work, monitoring levels of resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.
• Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.
• Performs all other tasks and duties as assigned.
• All duties and responsibilities listed are subject to change.

Benefits

• The City of Tucson offers a generous benefits package for benefit-eligible positions.
• The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind.
• Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.
• With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years.
• We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.
• You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees