Trainer - Pleasant Hill and Oakwood

Goodwill of North Georgia•Duluth, GA

1d•Hybrid

About The Position

This role is responsible for providing skills training and vocational services to support program goals, including financial sustainability, mission alignment, continuous quality improvement, and marketing. The trainer will recruit eligible participants, assist in developing community work experience and training sites, and make recommendations for training resources. A key focus is delivering high-quality, individualized services aligned with the mission of Goodwill of North Georgia. The position involves training and supervising participants and personnel, maintaining contact with referring counselors, and ensuring smooth transitions between services. The trainer will advocate for participants, help identify employment barriers, develop individual plans, and coordinate referrals to community resources. Accurate documentation of program operations, development of professional plans, and compliance with various regulations are also essential. The role includes maintaining curriculum, participating in advisory meetings, developing partner relationships, researching new training sites, and assisting with other program functions when not instructing.

Requirements

Three (3) years' work experience in related field.
Previous experience providing training in the specific skill area.
Strong communication, training and organizational skills.
Working knowledge of designated trade and occupational field, current industry trends and practices, including competitive standards for job performance, readiness, retention, and advancement.
Excellent knowledge of training practices and methods, including formal and/or on-the-job training, selection of materials, competency testing and curriculum design.
Strong working knowledge of instructional design; of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; and of community resources.
Must be computer literate and functional in Microsoft Office Suite.
Excellent ability to facilitate positive actions and growth of participants in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success.
Ability to be flexible in hours and work location (within entire Goodwill service area) to accommodate the needs of the Program and Goodwill.
Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
The ability to push, pull and lift 50lbs. with or without accommodations.
Must be able to safely operate a vehicle and have a valid driver’s license.
Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.

Nice To Haves

Bachelor’s or associate degree in related field preferred or a combination of education, trade or teaching experience and/or providing instruction in the specific trade will be considered.
Bilingual (Spanish) a plus.
Attendance at majority of targeted training forums (TTF)
Complete all Career Services core training
Train new skills instructors or job coaches at assigned site in conjunction with manager
Participate at least two local project team or activities
90% of better score on team’s current YTD quarterly file
Complete Leadership Lessons, Organizational Leadership certificate and/or participate in CS credentialing program

Responsibilities

Provide skills training and vocational services in support of the program’s financial, mission, training, continuous quality improvement and marketing goals.
Recruit participants qualified and eligible for funding to ensure financial sustainability of program.
Assist to develop community work experience and training sites, with employer-paid training wages.
Submit recommendations for equipment, tools, curriculum updates and necessary materials for effective delivery of training.
Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill of North Georgia.
Supervise and train qualified personnel (as applicable).
Train and supervise participants in various settings as assigned.
Maintain regular contact with referring counselors/agency.
Ensure smooth transition of cases across services and programs as appropriate.
Within the parameters of the program, support and advocate for the program participant and their right to a higher quality of life through work.
Work with employment staff to identify, recommend and assist with a range of job readiness, placement and development services in response to market demand and individual participant goals and needs.
Ensure protection and confidentiality of participant rights.
Work with each participant and program team members to identify barriers to employment and to develop and implement individual plans.
Ensure ongoing supportive counseling and crisis intervention, as needed, by coordinating referral to and utilization of community resources.
Ensure and maintain accurate documentation of program operations.
Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.
Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
Maintain documentation and control of the curriculum, instructional materials, and tools.
As assigned, participate in advisory council meetings and associations related to designated trade.
Develop and maintain quality relationships with funding, employer and community partners.
Research and develop new training site opportunities.
Plan and participate in community and Goodwill meetings as needed or as assigned.
When not needed for instructing the training class, assist in other program and Goodwill functions.